Experience

EF English First Eduka Group

• Indonesia
• Education Administration Programs
• 100 - 200 Employee

• Progress advisor

  • Feb 2023 - Present

  -Managed of 175 - 200 and responsible of its retentions (reselling and upselling)- Implement customer experience policies and procedures to maintain a high level of a customer experience and customer satisfaction- Provided a clear and consistent communication regarding student's progress development betweenCustomer and Academic to produce desired result- Served the customer by understanding their needs and recommending the appropriate features that best meet their needs and exceed their expectations- Achieved personal retention sales target Show less

• Sales And Marketing Specialist

  • Jul 2019 - Feb 2023

  - Served the customer by understanding their needs and recommending the appropriate features that best meet their needs and exceed their expectations, while gaining trust to close on new student contract- Understand the overall market - competitor's strength and weakness and knows how to sell against them- Achieved personal



Cigna Indonesia | PT Asuransi Cigna

• Indonesia
• Insurance
• 200 - 300 Employee

• Sales And Marketing Specialist

  • Jan 2018 - Jul 2019

  (PIA) Professional Insurance Advisor, penasihat kebutuhan asuransi profesional yang memberikan konsultasi dan rekomendasi produk asuransi Cigna kepada nasabah dalam membantu meningkatkan kualitas kesehatan dan kesejahteraan. (PIA) Professional Insurance Advisor, penasihat kebutuhan asuransi profesional yang memberikan konsultasi dan rekomendasi produk asuransi Cigna kepada nasabah dalam membantu meningkatkan kualitas kesehatan dan kesejahteraan.