Experience

AllParts Medical

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• CT Technical Support Specialist

  • Oct 2019 - Present

  Give CT technical support to our valued customers.

• CT Staging Specialist

  • Apr 2015 - Present

  Stage CT scanners for issues, correcting and preparing for resale. Level 3 imaging engineer.



Medical Imaging Solutions USA, LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• MRI/CT Field Service Engineer

  • Mar 2013 - Present

  Repair and maintain, install, de-install, and calibrate all major OEM Diagnostic Imaging Systems, including MR, CT, and other Diagnostic Imaging Equipment, as required. Service multiple CT and MRI systems of various makes, models and manufacturers, while demonstrating working knowledge of the theory and operation of CT and MRI systems. Gather necessary data including image quality, patient criteria, protocols, and operators assessment. Apply system diagnosis. Understand and maintain the working knowledge of CT and MRI exams and performance, demonstrating the ability to analyze satisfactory outcomes. Logically troubleshoot and document imaging systems, using the most effective, minimal resources to return the imaging system to it’s appropriate diagnostic state. Apply a working knowledge of electronics by concisely identifying defective components and circuit boards used in our service base. Repair circuits and circuit boards consistent with best practices established in field service repair. Identify operational system software problems with a demonstrated capability of diagnosing problems quickly and attaining necessary, available software for their locations. Complete data back-up, having proper resources to recover lost data as needed. Take sole responsibility and ownership of assigned site. Maintain an exceptional, open working relationship with every customer ensuring needs and expectations are superbly met. Offer consistent customer satisfaction by following up with phone calls to ensure satisfactory work performance and operation. Identify both minor and major problems and take appropriate measures to remedy these issues immediately. Know thoroughly customers needs as well as any other sites the customer may own or operate. Take every opportunity to provide our exceptional services to every customer to the fullest extent possible.



Ed Sloan & Associates

• Goodlettsville, Tennessee

• Biomedical Equipment Technician III: CT Systems Specialist with MRI Experience

  • Jul 2012 - Jan 2013

  Repaired, calibrated, and maintained CT & MRI equipment, using hand tools, test equipment, measuring devices, and knowledge of manufacturers' manuals, troubleshooting techniques, and preventive-maintenance schedules. Installed and deinstalled CT equipment. Used schematics to reduce equipment down to board-level. Provided telephone and on-site customer technical support in hospital and clinical settings during operating and off-hours. Repaired, calibrated, and maintained CT & MRI equipment, using hand tools, test equipment, measuring devices, and knowledge of manufacturers' manuals, troubleshooting techniques, and preventive-maintenance schedules. Installed and deinstalled CT equipment. Used schematics to reduce equipment down to board-level. Provided telephone and on-site customer technical support in hospital and clinical settings during operating and off-hours.



ReMedPar

• Goodlettsville, Tennessee

• Biomedical Equipment Technician III: CT Systems Specialist

  • Feb 2009 - Jul 2012

  Repaired, calibrated, and maintained CT equipment and instrumentation used in the healthcare field. Built SOP (Standard Operating Procedures) for common repair practices. Performed reverse engineering to create repair processes. Maintained records and documentation for all machines and generated status reports as required. Navigated system software to troubleshoot problem and provide resolution. Provided customer technical support by telephone and performed limited emergency telephone support during operating and off-hours. Established effective levels of communication with customers including: system diagnostics, part identification, and service advice. Performed repairs with a personal quality rate of less than 1% valid warranty; 5 months with no recordable warranties.



Nissan Motor Corporation

• Japan
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Automotive Paint Technician

  • Oct 2003 - Dec 2008

  Mastered automotive paint process using both primary and secondary processing equipment in pretreat, sealing, and topcoat application. Mastered automotive paint process using both primary and secondary processing equipment in pretreat, sealing, and topcoat application.



Heritage Farms Dairy, Inc.

• Murfreesboro, Tennessee

• Culture Processor & Safety Representative

  • Jul 1994 - Oct 2003

  Led four-person crew in daily production of milk and culture products. Collected and prepared lab test samples for quality control testing. Managed OHS audits to ensure compliance and improve the performance of prevention systems. Led four-person crew in daily production of milk and culture products. Collected and prepared lab test samples for quality control testing. Managed OHS audits to ensure compliance and improve the performance of prevention systems.