Archana Kumari

Consultant at Revelation Software Concepts
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Contact Information
us****@****om
(386) 825-5501
Location
Burwood, Victoria, Australia, AU

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Credentials

  • Data Science Orientation
    Coursera
    Jul, 2020
    - Sep, 2024
  • What is Data Science?
    Coursera
    Jul, 2020
    - Sep, 2024
  • AMCAT Certified Business Analyst
    Aspiring Minds
    Sep, 2015
    - Sep, 2024
  • AMCAT Certified Data Processing Specialist
    Aspiring Minds
    Sep, 2015
    - Sep, 2024
  • AMCAT Certified Proficiency in English
    Aspiring Minds
    Sep, 2015
    - Sep, 2024

Experience

  • Revelation Software Concepts
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Consultant
      • May 2022 - Present
  • HOBAN
    • Belgium
    • Freight and Package Transportation
    • 1 - 100 Employee
    • Customer Service Representative
      • Jan 2020 - Jan 2022

      • Delivered excellent customer service by proactively greeting and assisting the passengers by answering queries well as addressing complaints • Worked closely with the Metro Station team during train disruptions to follow policies and procedures laid out by Hoban Recruitment and Metro for a hassle-free travel • Delivered excellent customer service by proactively greeting and assisting the passengers by answering queries well as addressing complaints • Worked closely with the Metro Station team during train disruptions to follow policies and procedures laid out by Hoban Recruitment and Metro for a hassle-free travel

  • Lyndoch Living Limited
    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Data Analyst
      • Nov 2019 - Dec 2019

      Project: Analyze Client’s website and social media and provide recommendations in conjunction with Lyndoch Living’s mission and vision to increase community engagement • Conducted extensive research on similar organization’s websites and social media and gathered project requirements • Analyzed the client’s website and social media using Google Analytics and Facebook Analytics to gain insights into current usage, website traffic, users, sessions, bounce rate, exit rate etc., of their website to suggest recommendations • Collaborated with the team of 10 cross-disciplinary members facilitating efficient cooperation allowing to deliver insights and recommendations on time Show less

  • _VOIS
    • South Korea
    • Advertising Services
    • 1 - 100 Employee
    • Assistant Manager
      • Jul 2017 - Jan 2019

      Worked as a middleware application testing support (Telecom BSS/OSS) for Client. Have been a part of a team performing Integrated and Acceptance Testing • Deployed applications manually and through the IBM URBANCODE tool on the server for the team to perform testing • Performed daily, weekly & monthly tasks, health checks, monitoring, housing keeping activities, & proactive restarts on Linux and WebLogic administration for smooth QA operation • Troubleshot and resolved defects raised in the Quality Assurance Environment using tools like JIRA, ALM, CONFLUENCE, and SQL Developer to enable completion of testing on time Show less

Education

  • Deakin University
    Master's degree, Business Analytics
    2019 - 2022
  • Army Institute of Technology, Pune
    Bachelor of Engineering (B.E.), Electronics and telecommunications
    2013 - 2017

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