Experience

Aspire Education

• United States
• Education Administration Programs
• 1 - 100 Employee

• Admissions Counselor

  • Jun 2021 - Present

  • Consulting mid-career & experienced working professionals across India and abroad for Executive Postgraduate and Masters's degree, Advance certification, Global MBA programs in the fields of Data Science, Machine Learning & Artificial Intelligence, Sales and digital marketing, etc. • Guiding learners through the enrollment process and help them to career transition. ​​​​​​​• Responsible for all Student communication and interaction, hence have strong verbal and written communication skills. • Achieved highest number of admissions for 2 quarterly drives continuously. Show less



Varsha Optics & Contact Lens Clinic

• India
• Individual and Family Services

• Retail Associate

  • Aug 2019 - Mar 2023

  • Store management, inventory management, QC checks handling the store team reporting daily tasks. • Maintaining sales record's CRM and daily sales reconciliation • Customer conversion from competitors and retention of High-value clients • Demand & supply reconciliation • Just-In-Time inventory & handling trouble shooting • Handling events and campaigns for brand promotion & visibility • Store management, inventory management, QC checks handling the store team reporting daily tasks. • Maintaining sales record's CRM and daily sales reconciliation • Customer conversion from competitors and retention of High-value clients • Demand & supply reconciliation • Just-In-Time inventory & handling trouble shooting • Handling events and campaigns for brand promotion & visibility



Lenskart

• Mumbai, Maharashtra, India

• Retail Sales Specialist

  • Aug 2018 - Aug 2019

  • Conducting regular trainings on Disease Management and its effect on ocular health • Conducting daily inventory checks, QC checks, CRM reconciliation. Handling junior optometrists providing training on various activities. • Handling High-value customer retention and interaction • Grew contact lens business by 16% including fitting multifocal, toric, one-day and gas permeable • Surpassed monthly targets by 100% with sales above 3 lakhs INR, Awarded STAR achiever for the quarter • Managed to upsell/cross-sell to customers by bringing additional 6-7% revenue to company • Coordination and supply management of vendors and distributors • Trouble shooting & handling customer escalations, dispensing prescribed glasses according to the changing needs of customers Show less



Shoppers Stop

• Retail Sales Specialist

  • Feb 2018 - Jun 2018

  • Prescribe contact lens and glasses to customers (100+ footfall per day) • Specialist in managing High-value clients (revenue 40K+) • Trouble shooting, RCA and enhancing customer experience. Store handling a team of 5-10 including daily store activities • Prescribe contact lens and glasses to customers (100+ footfall per day) • Specialist in managing High-value clients (revenue 40K+) • Trouble shooting, RCA and enhancing customer experience. Store handling a team of 5-10 including daily store activities



GKB Lens Pvt.Ltd. Kolkata

• Retail
• 200 - 300 Employee

• Retail Sales Specialist

  • Nov 2015 - Jan 2018

  • Conducted detailed evaluations on patients to determine nature of visual problem • Corrected vision defects of patients by prescribing glasses and contact lenses • Provided Education on Disease Management and its effect on ocular health • Retained 75% of contact lens sales in-house • Assisted patients in selecting frames, sunglasses, lens and contact lens as per their need • Introduced new vision products to clients • Maintained detailed record of inventory in and out of the store on weekly basis and also coordinated with the technician and lens distributor so that the patient get the frame and contact lens on time Show less