Experience

Neelands Group

• Canada
• Construction
• 1 - 100 Employee

• Service Operations Manager

  • Dec 2021 - Present

• Project Coordinator/Manager

  • Nov 2019 - Present



Bell

• Canada
• Telecommunications
• 700 & Above Employee

• Project Coordinator

  • May 2016 - Nov 2019

  • Managing high paced network provisioning, construction and emergency repair projects across the GTA within the $10K to $350K budget range• Planning, Scheduling, Costing, Gathering Requirements, Managing Scope, requesting Change Orders, coordinating with vendors and contractors, requesting municipality approvals• Project prime, Monitoring timelines, Controlling projects end to end, flagging and resolving issues, communicating project status to all stakeholders, building and maintaining meaningful relationships• Working with interdepartmental Project and Program Managers, key stakeholders and decision makers to ensure client expectations are met• Coordinated work of multiple project teams engaged in project implementations• Building project documents and weekly reports in Word, Excel and PowerPoint for upper management• Performing cost comparisons; pros and cons of selecting different Vendors; Supply, Material, Labor and Equipment Costs• Preparing purchase orders and tender processes, negotiating with contractors and vendors, requesting payments, collaborating with payroll, billing and credit• Performing site inspections, reading blueprints, making and requesting design changes• Tracing and creating networks and jobs using SAP, NetX, IPAIRS database• Creating project process tasks and deliverables, tracking, uploading and monitoring documents in Bell ESpace and SAP

• Supply Chain Analyst - Team Lead

  • Jun 2014 - May 2016

  • Forecasted new SPC multi line project sold to customers across Canada which Increased revenue by $5 Million a year.• Collected data and built KPI tracking reports for management, contributed with statistical analysis and models• Facilitated meetings between departments; provided performance indicators to locate and analyze data to identify problematic areas and suggest improvements• Developed strategies and implemented data analysis and collection systems, to optimize statistical efficiency and quality• Used Amdocs Billing/CRM, Excel, SAP, CSM, NM1 and other in-house programs and applications in order to direct and coordinate production, improve accuracy, purchasing, warehousing, distribution and to ultimately limit costs• Exposed training needs and developed training materials• Trained new and existing employees for SPC role, reviewed trainees’ progress through testing, discussions and subsequent coaching• Identified and improved existing processes; created and documented new processes• Delegated Tasks and set deadlines; created methods to gather supply chain data• Prepared written responses to routine inquiries; oversaw inventory procedures including correspondences, reports, drafts, memos and emails



Virgin Plus

• Canada
• Telecommunications
• 300 - 400 Employee

• Data Analyst - Team Lead

  • Nov 2013 - Jun 2014

  • Created an inspiring team environment built on an open communication culture• Developed strategies and implemented data analysis and collection systems to optimize statistical efficiency and quality• Identified opportunities and defined new process improvements• Delegated tasks to subordinates while maintaining planned schedules• Monitored team performance, built reports with analytical metrics, coached team members • Prepared written responses to routine inquiries and correspondences, built reports, templates, drafts, memos and emails. Maintained all internal documents and Access database



North York General Hospital

• Canada
• Hospitals and Health Care
• 700 & Above Employee

• Registered Nurse (Student)

  • Sep 2013 - Jan 2014

  • Consulted and coordinated with health care team to assess, plan, implement and evaluate patients’ (both mother and infant) care plans • Assisted mothers with hygienic needs and checked for any post-partum complications• Examinee mother’s fundus and C-section incisions (if applicable)• Recorded all care information concisely, accurately and completely, in a timely manner, in the appropriate format and on the appropriate forms • Thought mothers best practices in bathing and diaper changing for infants • Educated family / significant others in implementing best practices for mother and infant care



Canadian Chiropractic Rehabilitation Clinic

• Freelance Translator

  • Dec 2012 - Aug 2013

   In charge of communicating and maintaining standard policies, rules and guidelines between client and company with accurate information Verbally translated all communications between the client and the company's representatives in Tamil and English Handled all paperwork of the Tamil client and translated them in English and vice versa  In charge of communicating and maintaining standard policies, rules and guidelines between client and company with accurate information Verbally translated all communications between the client and the company's representatives in Tamil and English Handled all paperwork of the Tamil client and translated them in English and vice versa