Office Assistant

• Jun 2022 - Present

Bartender

• Jun 2021 - Present

Server / Taproom / Host

• Apr 2021 - Sep 2021

CRM Analyst

• Oct 2020 - Feb 2021

South Bay Area Beer Ranger (Sales)

• Apr 2018 - Nov 2019

Market Development and Account Nurturing- Manage the growth and development of the NBB brands- Build strong partnerships with key accounts on and off premise- Maintain high visibility in the market (promos, trainings, incentives)- Perform business reviewsDistributor Knowledge and Coordination- Main communication source- Build partnerships, prepare and conduct presentations- Understanding of key contacts- Develop understanding of distributor processesNBB Communication and Deliverables- Knows and communicates pricing, programming and trends- Assist with delivering monthly deliverables (product lineup, pricing, trends, etc) - Identify and execute local sponsorships, events and donation opportunities- Responsible for operating and reporting within Expense and budget parametersBuilding and Managing Distributor Partnerships- Conduct monthly business review meetings- Assist in development of distributor spending plan- Coordinates beer/POS inventory and billing/credit

Trailblazer

• Jan 2018 - Nov 2019

The Trailblazer Program is a two month sales training program that prepares participants to represent the brewery in all sales functions in a yet to be determined territory. Must be willing and able to complete the 8-week training period at the Fort Collins brewery and be eager to be relocated to any of our current and future markets throughout the U.S. New Belgium’s ambassador of good beer, good cheer and champion of quality assurance in the marketplace and at the distributorship.- Master all of NBB sales processes - Master the presentation of all New Belgium portfolio offerings - Exposure to on and off premise accounts in the marketplace - Be able to identify quality assurance issues out in the field- Understand a Ranger’s responsibility in regard to our Customer Relationship Management System - Identify what tools and resources will be needed to sell and represent our products - Strong grasp of sensory analysis in regard to standards and specifications of all taste profiles - Ability to conduct a distributor review meeting and an on-premise staff training - Possess an infectious passion for craft beer and everything New Belgium Brewing - Highly motivated and results oriented - Strong organizational skills and the ability to work autonomously - General knowledge of the competitive craft beer landscape - Solid communication skills and the ability to master the selling skills process - Computer competence in Word, Excel, PowerPoint, and Outlook - Entrepreneurial spirit

Personal Assistant

• Jan 2018 - Apr 2018

- Provide administrative support for small business owners and individual clients- Design and maintain office systems; Implement data management and filing solutions- Sort incoming email and post, often corresponding on behalf of business owner- Assist in event planning including volunteer coordination and engagement logistics- Complete house checks, household management tasks, running errands and pet sitting- Arrange travel and accommodations for clients - Provide administrative support for small business owners and individual clients- Design and maintain office systems; Implement data management and filing solutions- Sort incoming email and post, often corresponding on behalf of business owner- Assist in event planning including volunteer coordination and engagement logistics- Complete house checks, household management tasks, running errands and pet sitting- Arrange travel and accommodations for clients

Tasting Room Associate

• Sep 2017 - Dec 2017

- Educate customers on the winemaking practices and wine tasting options available - Guide tasting experiences by learning about the patron’s preferences and knowledge of wines - Take orders from patrons for wine, food, or merchandise; check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages Employment ended due to business closure. - Educate customers on the winemaking practices and wine tasting options available - Guide tasting experiences by learning about the patron’s preferences and knowledge of wines - Take orders from patrons for wine, food, or merchandise; check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages Employment ended due to business closure.

Taproom Associate; Marketing and Events Manager

• Nov 2015 - Jan 2017

- Managed all social media platforms- Oversaw brand development- Coordinated brewery events and festivals - Maintained and update the Jessup Farm Barrel House website- Cultivated relationships with breweries, industry professionals, and craft beer lovers- Worked closely with the head brewer and owners to communicate a consistent company voice - Executed Beertender duties (see Funkwerks) - Managed all social media platforms- Oversaw brand development- Coordinated brewery events and festivals - Maintained and update the Jessup Farm Barrel House website- Cultivated relationships with breweries, industry professionals, and craft beer lovers- Worked closely with the head brewer and owners to communicate a consistent company voice - Executed Beertender duties (see Funkwerks)

Taproom Associate

• Apr 2015 - Nov 2015

-Take orders from patrons for beer, food, or merchandise; check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages-Inform customers of daily specials and answer questions as needed-Know and understand the fundamentals of our beers and proper beer service-Maintain working knowledge of each menu item, including basic ingredients, preparation and defining characteristics -Give tours of the brewery detailing the history of the company, descriptions of the beer, and explaining the brewing process -Ensure each guest is treated with the best possible customer service

Production

• Apr 2015 - Nov 2015

- Assist on the bottling line with 750ml and 330ml packaging needs - Paint and assemble tap handles for distribution and accounts - Help production team with the assembly of 4 pack carriers and other boxes

Teacher Aide

• Mar 2015 - Oct 2015

- Plan, supervise, and implement activities designed to build fine motor control, spatial awareness, language acquisition, facilitate positive social interactions and problem solving skills- Assist in supervision and execution of classroom, mealtime, naptime, and playground duties- Help children become aware of their roles as integral members of the group- Encourage developmental opportunities for children to explore, create, and acquire self confidence in a safe space - Plan, supervise, and implement activities designed to build fine motor control, spatial awareness, language acquisition, facilitate positive social interactions and problem solving skills- Assist in supervision and execution of classroom, mealtime, naptime, and playground duties- Help children become aware of their roles as integral members of the group- Encourage developmental opportunities for children to explore, create, and acquire self confidence in a safe space

Graduate Teaching Assistant/Special Instructor

• Aug 2012 - Jan 2015

- Instructor of record for Public Speaking (SPCM 200)- Developed engaging lesson plans and lectures to facilitate learning- Implemented numerous interactive activities to cater to various learning styles- Assessed written and oral assignments - Instructor of record for Public Speaking (SPCM 200)- Developed engaging lesson plans and lectures to facilitate learning- Implemented numerous interactive activities to cater to various learning styles- Assessed written and oral assignments

Lancome Counter Manager

• Nov 2011 - Aug 2012

- Set and achieved personal sales goals while supporting the goals of the team - Greeted customers in a timely, professional and engaging manner - Built lasting relationships with customers by contacting them to follow up on purchases, suggesting new products and inviting them to upcoming events - Communicated business opportunities that include line performance and team motivation/recognition - Performed daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning

Lancome Beauty Advisor

• Apr 2010 - Nov 2011

- Set and achieved personal sales goals- Ranked top in the nation for special promotions- Maintained a clientele base of over 300 customers- Possessed knowledge regarding numerous products, brands, and aesthetics- Scheduled and performed makeup applications and skin care consultations

Office Assistant

• Aug 2009 - Dec 2009

Managed schedules of Academic Advisors in the officePlanned student development programs and eventsCoordinated and prepared for meetings and conference calls, which included arrangement of logistics, meeting space, communications and cateringFielded and managed incoming calls Maintained files and records Managed schedules of Academic Advisors in the officePlanned student development programs and eventsCoordinated and prepared for meetings and conference calls, which included arrangement of logistics, meeting space, communications and cateringFielded and managed incoming calls Maintained files and records

Assistant Shotgun Instructor

• Jul 2009 - Aug 2009

- Responsible for safe and efficient operation of the camp's shotgun range- Assisted in instruction of the Shotgun Merit Badge - Responsible for safe and efficient operation of the camp's shotgun range- Assisted in instruction of the Shotgun Merit Badge

Blizzard Beach Slide Ops (Seasonal)

• Jun 2007 - Jun 2008

- Enforced safety regulations for all guests on attractions throughout the park- Provided park information and assistance to guests- Upheld Disney’s customer service and guest interaction standards - Enforced safety regulations for all guests on attractions throughout the park- Provided park information and assistance to guests- Upheld Disney’s customer service and guest interaction standards