Customer Relationship Officer

• Mar 2023 - Present

▪︎ Build and maintaining profitable relationships with key customers ▪︎ Resolving customer complaints quickly and efficiently ▪︎ Expanding the customer based by upselling and cross-selling ▪︎ Achieve Monthly target ▪︎ Find and get new clients ▪︎ Ensuring the shipment is safe from first mile to last mile ▪︎ Responsible all reports and administration required by the customer ▪︎ Looking and collecting the potential client data and input to CRM ▪︎ Build and maintaining profitable relationships with key customers ▪︎ Resolving customer complaints quickly and efficiently ▪︎ Expanding the customer based by upselling and cross-selling ▪︎ Achieve Monthly target ▪︎ Find and get new clients ▪︎ Ensuring the shipment is safe from first mile to last mile ▪︎ Responsible all reports and administration required by the customer ▪︎ Looking and collecting the potential client data and input to CRM

Professional Personal Trainer

• Sep 2022 - Mar 2023

▪︎ Maintaining a good relationship with gym members ▪︎ Giving members gym free session personal trainer so they can feel the effectiveness of training with a personal trainer ▪︎ Achieve monthly target of selling personal trainer package and coaching target ▪︎ Monitoring clients body so they can achieve their body goals ▪︎ Creating and executing end-to-end marketing strategy that i made to get the attention from our new members gym ▪︎ Submitting reports data of daily, weekly and monthly activity in dashboard ▪︎ Maintain leads and prospect records in CRM Show less

Crowd Control

• Feb 2023 - Feb 2023

▪︎ Responsible for the condusive situation at the concert ▪︎ Maintaining a good communication with team during the concert ▪︎ Responsible for the condusive situation at the concert ▪︎ Maintaining a good communication with team during the concert

Liaison Officer Logistic at Mudik Bersama BUMN by Mandiri

• Apr 2022 - May 2022

▪︎ Ensuring the passengers arrive safely to their destinations ▪︎ Responsible the consumption of passengers during their trip ▪︎ Maintaining a good communication with all crew ▪︎ Ensuring the passengers arrive safely to their destinations ▪︎ Responsible the consumption of passengers during their trip ▪︎ Maintaining a good communication with all crew

Floor Manager

• Mar 2022 - Apr 2022

▪︎ Coordinating the crews, props, sets and equipments ▪︎ Entering a product sales data ▪︎ Managing inventory ▪︎ Assisting customers with any queries or requests ▪︎ Supervising the general operations of every position ▪︎ Coordinating the crews, props, sets and equipments ▪︎ Entering a product sales data ▪︎ Managing inventory ▪︎ Assisting customers with any queries or requests ▪︎ Supervising the general operations of every position

Marketing Agent

• Jun 2021 - Feb 2022

PIC Logistic at Mudik Bersama BUMN

• Sep 2018 - Nov 2018