Senior DevOps Engineer

• Jul 2022 - Present

Azure Cloud Infrastructure/ Devops Engineer (IAAS)

• Aug 2019 - Jul 2022

Supporting IAAS & PAAS on Azure which includes the deployment of compute, storage and networks services narrowing down to virtual machines, cloud resources and Migrations of customers environment from on-premise to cloud, general storage and App Service. Troubleshooting all distros of Linux and Windows environment and performing repros of production environments to solve customer related issues as well as automating cloud system monitoring and operations with PowerShell & bash scripting. Set-up Azure automation scripts; troubleshoot issues with AKS container orchestration, data redundancy. Effectively mitigating issues that breaches the Service Level Agreement (SLA) that Microsoft has with customers, ensuring first quality response and first-day resolution protocols are satisfied, as well as taking proper documentation of resolutions processes. Escalating service request to designated Technical advisors for better insights on customer issues with possible resolutions. Automated Network Configuration changes like NSG rule updates and Load Balancing rule changes while leveraging Terraform and Azure DevOps. Automated infrastructure provisioning on Azure using Terraform. Prepared capacity and architecture plans to create the Azure Cloud environment to host migrated IaaS VMs and PaaS role instances for refactored applications and databases Migrated on-premises resources into Azure Cloud using Azure Site Recovery, Azure Migrate and Disaster Recovery Show less

Cloud Application Support Specialist

• May 2018 - Jul 2019

Deployment and configuration of sales force tracking application Provide technical support for internal computer problems and customer problems. Installed, configured, managed windows servers, domain controllers, DHCP servers, DNS servers, created user accounts, groups, group policies, deployed, upgraded software, managed applications, backup, and restored data, checked event logs, assigned permissions, managed tasks for disks and volumes, files and folders management, managed servers remotely, Monitored server performance Assisted in installing, configuring, managing all software and hardware upgrades. Show less

Senior Application Support Analyst DMS/SFA

• Jul 2016 - Aug 2018

Deployment of Business information systems (SFA, DMS) in warehouses across the geopolitical zones Work with the sales team to provide off site and remote support on sales To ensure all Sales Force Team and 3rd party staffs use SFA/DMS tools during and after deployment. To collate SFA/DMS related issues, request, monitor compliance and escalate to respective project unit for prompt resolution and provide resolution and provide adequate feedback to the end users. To collate, measure, analyze and produce data/reports of all SFA/DMS performance and effective activities against the strategic priorities of the project during and after deployment. Achievements Delivery of organized and informative presentations and training of the Sales Force Automation solution and the Distribution Management System to over 50 Guinness Field Sales Rep across all sales division in Nigeria. Deployed Distributor Management System (DMS) to 20 Guinness Distributor Partners nationally. Show less