Product Manager

• Jan 2022 - Present

IT Project Manager

• Sep 2020 - Jan 2022

🏆Successfully Led 25+ IT Projects✅Leading IT projects from requirements definition through deployment, identifying schedules, scopes, and project implementation✅Establishing and maintaining processes to manage scope over the project lifecycle, setting project quality and performance standards✅Coordinate projects to design and launch web portals and static sites for client projects✅Examining and recommending changes to current business practices; developing and writing proposals.✅Guide web development team in designing user flows according to client goals✅Established Web project scope by communicating with the customer✅Suggesting solutions to the problems of customers✅Creating User stories and use cases✅Project Delivery and closing✅Setting and monitoring KPIs for Company’s websites ✅Make data based improvements for Company’s website

Operations Manager | Founding Member

• Nov 2018 - Jul 2020

✅Implemented task management system✅Implemented supply chain management system✅Created management system for the production technology and quality control ✅Brainstormed, planned and executed social media and email marking campaigns✅Planned and oversaw the project of creating a website ✅Worked with outsources team of designers to build company's branding✅Analysis of company’s cost structure✅Run Financial Forecast, cash flow and income statement analysis✅Worked with different government authorities including customs and tax authorities✅Oversaw budgeting, reporting and planning✅Improved Production bottlenecks

Junior IT specialist

• Nov 2017 - Nov 2018

✅Maintaining and supporting more than 1000 computers✅Supporting all the working departments with technical issues✅Providing technical support and sound setup for the events✅Helped Sofia the robot to connect to the internet during Francophone ✅Maintaining and supporting more than 1000 computers✅Supporting all the working departments with technical issues✅Providing technical support and sound setup for the events✅Helped Sofia the robot to connect to the internet during Francophone

Event Organizer

• Aug 2017 - Nov 2017

✅Organizing visits of guest lecturers✅Organizing visits to different Ministries ✅Organizing and agreed agenda ✅Finding required guests for specific topics and o✅Communicating with stakeholders and students ✅Organizing visits of guest lecturers✅Organizing visits to different Ministries ✅Organizing and agreed agenda ✅Finding required guests for specific topics and o✅Communicating with stakeholders and students