Experience

Strategies to End Homelessness, Inc.

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Housing Specialist

  • Jan 2020 - Present

  · Identifies housing in the community that is appropriate for households at-risk of homelessness and interacts with landlords regarding the Shelter Diversion Program. · Assess housing barriers of participants to determine housing and service needs. · Recruits new landlords to work with the Shelter Diversion Program with available units in full geographic area, focusing on accessing housing in under-utilized areas. · Creates and maintains resource list of landlords. · Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities. · Provides support, direction, and guidance to clients in housing search · Provides support in communication with landlords o Conducts HUD Housing Inspections o Assists with Lease and Rental Agreement and obtains signatures o Adheres to Fair Market Rent Requirements and ensures units meet rent reasonableness o Acts as advocate for client housing issues · Assists the Shelter Diversion Coordinator as neede Show less



Little Christian's Daycare

• Cincinnti, Ohio

• Child Care

  • May 2010 - Present

  • Coordinated and oversaw early childhood academic lessons and activities. • Tutored and worked with children to complete homework and other school projects. • Scheduled meal plans and daily activities for the children in my care. • Used interpersonal skills to handle any disputes or confrontations between adolescent. • Organized and updated student records in order to maintain compliance. • Coordinated and oversaw early childhood academic lessons and activities. • Tutored and worked with children to complete homework and other school projects. • Scheduled meal plans and daily activities for the children in my care. • Used interpersonal skills to handle any disputes or confrontations between adolescent. • Organized and updated student records in order to maintain compliance.



Tender Mercies

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Residential Support Worker

  • Feb 2019 - Feb 2023



Greater Cincinnati Coalition for the Homeless

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Advocacy and Policy Intern

  • May 2016 - Dec 2017

  Facilitate Resident Association meetings to ensure that residents’ voices are being heard in court. Create agendas for Resident Association meetings to ensure timeliness Meet with residents with substandard housing to take notes on repairs. Analyzed Homeless Bill of Rights from other cities to create a new one for Cincinnati Meet with citizens who are experiencing homelessness to gain their perspective on discrimination and panhandling laws. Provide administration assistance in the Employment Work Pilot Program which helps individuals who are experiencing homelessness gain full time employment Show less



Archbishop Alter Library

• Cincinnati, Ohio

• Library Assistant

  • Aug 2014 - May 2016

  • Answer phones and interact with patrons daily, offering helpful and friendly service while assisting with whatever needs they may have. • Assist students and faculty members with computer and software needs, demonstrating my ability to investigate and solve ambiguous problems. • Shelve and organize books, while following specific procedures and being attentive to detail. • Process OhioLink to ensure students from MSJ and other universities receive books that they’re borrowing from other campuses in a timely manner. • Balance cash drawer during opening and closing shifts to ensure financial security. Show less



Education at Work

• United States
• Outsourcing and Offshoring Consulting
• 400 - 500 Employee

• Customer Service Representative

  • Aug 2014 - Aug 2015

  • High-paced environment • Received at least fifty calls a shift • Solve problems with orders that were incorrectly placed • Place orders for customer • Recover orders that were lost or stolen • Satisfying and maintaining loyal customers • Creating new customers • Promoting Macys and Bloomingdales • High-paced environment • Received at least fifty calls a shift • Solve problems with orders that were incorrectly placed • Place orders for customer • Recover orders that were lost or stolen • Satisfying and maintaining loyal customers • Creating new customers • Promoting Macys and Bloomingdales