Business Analyst

• Feb 2022 - Present

Business Analyst

• Jul 2020 - Feb 2022

Business Analyst Working in the programme architecture team on the Intelligent Infrastructure project Business Analyst Working in the programme architecture team on the Intelligent Infrastructure project

Senior Analyst - Fraud Transformation

• Oct 2017 - Jul 2020

Senior business analyst on the Debit card work stream delivering an in-house challenger fraud platform to look to remove reliance on 3rd party companies - Collection of business requirements, converting this into technical user stories for developers - Having a in depth knowledge of software & tech is imperative to allow proper conversion of requirements between business & tech vice versa - Assisting in the removal of blockers and answering queries rapidly to continue flow of work · Excellent communication and mentoring skills Hybrid Elements: - Mentoring new graduates - Completing solution designs when there is a bottle neck to ensure work continues to move forward - Good understanding of JavaScript & SQL to write better technical stories - Release management work to ensure work is being released to production under proper governance in absence of release manager - Project planning, completing plans & plans on a page in the absence of project managers

Process Improvement - Lean Delivery Analyst

• Apr 2015 - Oct 2017

Role includes: -Working in the process optimisation team to complete a lean transformation for a specific business area.-Gathering / analysing data on target business unit, identify opportunities to improve processes -Using lean techniques and tools to complete a successful business transformation-Design of business requirements, to full implementation and delivery of robotics into the back office functions

GPA Application Processing Recruitment Clerk

• Feb 2013 - Apr 2015

• Managing workflow for SME, Managed & International business for card terminals • Clients include WM Morrisons, Sainsbury’s and McDonalds• System tester for Apps processing department for any new campaigns, currently testing Ipad applications and OLA (Online applications)

Sports Analyst

• Apr 2013 - May 2015

Writer for H4TV sports website. Covering the UFC, MMA and Video games. Publishing articles on a regular basis. Most views in under 1 hour hitting a total of 1,600 views for one article. Writer for H4TV sports website. Covering the UFC, MMA and Video games. Publishing articles on a regular basis. Most views in under 1 hour hitting a total of 1,600 views for one article.

Marketing Assistant (Intern)

• Sep 2011 - Jan 2012

-Marketing/Advertising – New events and encouraging new artists to promote their own work -Promoting the brand to a new underdeveloped target market -Set up and manage all social media profiles for the business including Facebook, Twitter, YouTube and LinkedIn. -Marketing/Advertising – New events and encouraging new artists to promote their own work -Promoting the brand to a new underdeveloped target market -Set up and manage all social media profiles for the business including Facebook, Twitter, YouTube and LinkedIn.