Experience

Hiscox USA

• United States
• Insurance
• 300 - 400 Employee

• Operations Training Analyst

  • Nov 2018 - Present

  As the Operations Training Analyst for the Direct & Partnership Division (DPD), I am primarily responsible for streamlining the processes and procedures currently in place for this thriving business. The DPD business for Hiscox has consistently grown year over year and I am thrilled to join the newly established Las Vegas office which was launched in February 2018. As the Operations Training Analyst for the Direct & Partnership Division (DPD), I am primarily responsible for streamlining the processes and procedures currently in place for this thriving business. The DPD business for Hiscox has consistently grown year over year and I am thrilled to join the newly established Las Vegas office which was launched in February 2018.



Cision

• Public Relations and Communications Services
• 700 & Above Employee

• Manager Sales Administration

  • May 2015 - Jul 2018

  As the Manager or Sales Administration, I led a team of three highly skilled members of the Sales Admin team and focused on Sales Enablement and helped streamline processes within our sales organization. Highlights of this role included: • Interacting across departments gathering data from all sources to develop the most efficient way to run our business while creating a better seller experience • Having a vital role in transitioning our contract platform over to the Steelbrick CPQ environment • Being the lead trainer for the companywide rollout of Steelbrick CPQ to our sellers • Setting new guidelines for amendment quotes to reduce overall amendment requests by 25% • Proactively creating “how to” guides for several sales processes Show less



PR Newswire

• United States
• Public Relations and Communications Services
• 700 & Above Employee

• Senior Sales Administrator

  • Sep 2008 - May 2015

  As Senior Sales Administrator, my responsibilities included more senior level reporting. Highlights in this role include:• Working closely with the VP of Sales Ops to create quarterly reports for all Regional Sales Vice Presidents as well as the Senior VP of Sales. • Creating weekly reports to the Senior VP of Sales showing statistics around client contracts and Salesforce pipeline reporting• All prior responsibilities handled prior to my promotion to Senior

• Sales Administrator

  • Oct 2006 - Sep 2008

  I moved over to Sales Operations when I realized I had a passion for the behind the scenes logistics of sales and an obsession for creating a better seller experience. Highlights in this role include:• Proactively creating a wire analysis sales tool which was later adopted for company-wide use for all new business and client renewal meetings• Creating monthly commission files for 75 sellers companywide with territories ranging from $1 million to $4 million• Collaborating with Finance and Sales Management to modify and implement commission plans as well as the development and tracking of sales contests• Creating contract quotes and amendments for our clients Show less

• Client Services Representative/ Interim Account Manager

  • Jan 2005 - Oct 2006

  I started my career at PR Newswire answering all incoming calls, discussing the vast suite of PRN services, upselling clients and prospects whenever possible and onboarding all new clients. I would actively participate in local and companywide upsell contests and finished 1st in the Chicago office and 2nd overall for the Client Services department. This role expanded allowing me to join account manager client meetings and handling all meeting follow up which included training webinars, product demos and creating product contracts. Show less