Experience

JMXi

• Technology, Information and Internet
• 1 - 100 Employee

• Operations Manager

  • Jul 2023 - Present



Assisting Hands Gulf Coast Home Care

• Tampa, FL

• Office & HR Administrator

  • Jan 2014 - Mar 2015

  • Responsibilities: Provide office and human resources support in all operational areas for a new home health agency operating under AHCA, JCAHO, and franchise guidelines. • Duties: Recruitment, credentialing, interviewing, orientation and training, scheduling, billing, customer service, and marketing. • Key Achievement: Assisted the owner with taking an idea and making it a reality. After 2 years of planning, we obtained preliminary Joint Commission Approval and began operating in Hillsborough County in February 2014 and in Manatee County in July 2014. I have successfully recruited and on-boarded over 60 caregivers including CNAs, LPNs, and RNs. Show less



Anthem, Inc.

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Data Specialist

  • Aug 2003 - Jan 2014

  • Responsibilities: Successfully managing the daily office operations for a staff of 187 in 5 operating locations, general administrative responsibilities for the entire department, and all matters relating to the Director or Physicians. • Duties: Compiling monthly report, recording and distributing meeting minutes, preparing and auditing expense reports, processing invoices, organizing meeting materials, maintaining and updating SharePoint, purchasing office supplies, arranging travel accommodations, registering others for trainings and conferences, managing of office space, floor plans and office moves, liaison for information technology and telecommunications. • Key Achievement: As a Continuous Improvement Practitioner I have played a critical role in helping associates build new mindsets and skills to make continuous improvement a way of life at WellPoint. I have challenged current processes and identified better ways to work efficiently and deliver value to our customers. Show less



Prevent Child Abuse Indiana, Incorporated

• Indianapolis, IN

• Administrative Coordinator

  • Dec 2001 - May 2003

  • Responsibilities: Monitoring of financial procedures, office and vendor management to ensure compliance, monitor quality, and when necessary assist with the development of corrective action plans, Human Resources, customer service and administrative support. • Duties: Accounts Payable and Receivables, Purchasing, Payroll ,401 K, PTO, managing vendor relationships, contract negotiations, implementing new office services, maintaining supplies and equipment, data entry and general clerical support. • Key Achievement: Provided outstanding customer service by creating and maintaining an organized office, which better enabled staff to fulfill their duties and responsibilities. Show less



Mooresville Economic Development Commission

• Mooresville, IN

• Administrative Assistant

  • Jul 2001 - Dec 2001

  • Responsibilities: Provided customer service and managed office operations. • Duties: Communicated and tracked information; recruited and renewed businesses, prepared correspondence and arranged and reported activity at meetings. • Key Achievement: Developed trust and rapport with new, existing, and past businesses by refocusing the town on its mission and providing excellent customer service • Responsibilities: Provided customer service and managed office operations. • Duties: Communicated and tracked information; recruited and renewed businesses, prepared correspondence and arranged and reported activity at meetings. • Key Achievement: Developed trust and rapport with new, existing, and past businesses by refocusing the town on its mission and providing excellent customer service



State of Indiana

• United States
• Government Administration
• 700 & Above Employee

• Administrative Assistant

  • Aug 1997 - Jul 2001

  • Responsibilities: Daily operations including; assisted with Human Resources, processed Payroll, analyzed Accounts Payable, provided Administrative and Clerical Support, maintained an excellent level of customer service, and managed the front desk and receptionist area. • Duties: Trained contractors on State Guidelines, coordinated travel arrangements and prepared expense reports, created correspondence, maintained databases and files, screened calls, arranged special events, updated weekly schedules, greeted visitors, and data entry. • Key Achievements: Organized office operations, which increased efficiency. Maintained good relationships with clientele by providing reliable and quality customer service. Increased responsibilities and skills, which resulted in promotions. Show less