Experience

PRDA (Prosperity Research Digital Agency)

• Social Media Content Manager

  • Jul 2012 - Present

  Implement the company’s Social Media marketing. Manage content strategy, develop brand awareness, generate inbound traffic and cultivate leads and sales. Implement the company’s Social Media marketing. Manage content strategy, develop brand awareness, generate inbound traffic and cultivate leads and sales.



Engage To Sell

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Chat Support Analyst

  • Oct 2011 - Jan 2012

  A customer service representative that provides contact support services, sales and other customer relations services primarily through online chatting or non voice channels. A customer service representative that provides contact support services, sales and other customer relations services primarily through online chatting or non voice channels.



Sykes Enterprises, Inc.

• Customer Service Representative

  • Mar 2005 - Jan 2010

  Serves customers by providing product and service information; resolving product and service problems. Serves customers by providing product and service information; resolving product and service problems.



Epixtar

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Team Leader

  • Mar 2003 - Feb 2005

  Responsible for building, coaching and leading a winning sales organization in order to achieve specific revenue targets through direct to consumer sales. Responsible for building, coaching and leading a winning sales organization in order to achieve specific revenue targets through direct to consumer sales.