April Rose Victoria

Business Support Officer at Speedie Waste
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Contact Information
us****@****om
(386) 825-5501
Location
Coburg, Victoria, Australia, AU

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Experience

    • Australia
    • Environmental Services
    • 1 - 100 Employee
    • Business Support Officer
      • Aug 2019 - Present

    • Philippines
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Documentation and Distribution Head
      • Apr 2015 - Mar 2018

      Direct the activities of distribution team in relation to transport operations within the company duties like dispatching and monitoring of transportation vehiclesMonitor the general operations of the distribution department to make sure that the operations are within the guidelines, safety measures, government orders, and administrative policiesAchieve the monthly revenue performance in accordance to the budget per depot. Manage the monthly expenses and cost in accordance to the budget per depot. Ensure profitable run to each delivery schedule Submit the production report and other related reports to Finance on a timely manner. Implement the existing policy and guidelines from CHR / Top Management and work process / procedures to the team members and ensure that this is being followed and monitored. Enhance and develop existing procedures and work process for the improvement of a particular work assignment. Ensure safety and security of all Team members in Distribution. Keep the zero-claim program of Distribution and Documentations operations and initiates improvement in the process. Assess the performance of the service providers (truckers) and discipline them for any non-achievement of KPI or requirements

    • Documentation Supervisor
      • Oct 2011 - Mar 2015

      Monitor the performance of the Team members and the assigned to each account. These include the submission of POD, delivery achievement, inventory accuracy and other related performance monitoring including documentations. Take lead in completing the attachment to ensure completeness of proof of deliveries (POD) base on client’s requirements. Develops and achieve key performance indicators for POD lead time base from the client’s standard. Ensure that all confidential documents such as contract, SQ, trucker’s rates and rates to other service provider are filed properly to avoid missing and misplaced references Resolves undeclared trips and questionable rates with the distribution to adjust both monitoring in ensuring integrity of the DC Centralized monitoring. Monitors and keep tracks of billing statement per client cross reference with POD received and SOA reference of Finance for easy reference. Knowledgeable of all accruals and history of a certain document transaction history.Checks and reviews other division freight billings to ensure billing accuracy and integrity of charges. Prepares and reviews freight payment to service providers. Sends timely operational information required by clients.

    • Distribution Analyst
      • May 2010 - Sep 2011

      Ensure the sale and on-time pick-up and delivery of cargo. Monitor the arrival of trucks at the pick-up point until delivery to destination.Update the Senior Distribution Analyst and clients regarding the status of the pick-up and/or delivery and movement of merchandise goods. Receive complaints, suggest corrective measures and refer it to customer service for action.Prepare and submit production report to reflect all deliveries served and any delays in pick-up or delivery.Report to Distribution Supervisor and Logistics Operations Manager any incident involving the delivery of the cargo and/or the drivers.Efficiently and systematically organized and coordinate booking of all trucking requirements for internal and external clients.Coordinate all activities related to routing, dispatching and track transportation vehicles. Serve as contact person for all activities related to trucking and transportation.Determines truck availability and assignment of truck units based on volume and weight of cargo vis-à-vis truck specifications. Coordinate the process for evaluating the performance of service providers Ensure timely submission and accurate generation of reports to Management

    • Distribution Analyst
      • May 2010 - Sep 2011

      Ensure the sale and on-time pick-up and delivery of cargo. Monitor the arrival of trucks at the pick-up point until delivery to destination.Update the Senior Distribution Analyst and clients regarding the status of the pick-up and/or delivery and movement of merchandise goods. Receive complaints, suggest corrective measures and refer it to customer service for action.Prepare and submit production report to reflect all deliveries served and any delays in pick-up or delivery.Report to Distribution Supervisor and Logistics Operations Manager any incident involving the delivery of the cargo and/or the drivers.Efficiently and systematically organized and coordinate booking of all trucking requirements for internal and external clients.Coordinate all activities related to routing, dispatching and track transportation vehicles. Serve as contact person for all activities related to trucking and transportation.Determines truck availability and assignment of truck units based on volume and weight of cargo vis-à-vis truck specifications. Coordinate the process for evaluating the performance of service providers Ensure timely submission and accurate generation of reports to Management

    • Supply Chain Coordinator
      • Mar 2009 - Apr 2010

      Check and process Billings and Invoices for customers based on the SQ / contract rates and submit to client via Finance in a timely manner Prepare CSL (Customer Service Level) Report. Provide and submit Production Report to Logistics Manager every end of the Month. Process and ensure that all Debit Memo are being deducted to all liable department/providers. Monitoring of Double Deliveries. Monitors and constantly update the compliance and achievement of the POD KPI’s. Process of daily POD transmittal of various accounts. Resolve daily POD issues. Assist Supply Chain Analyst in generating of delivery documents including Invoices and Delivery Order. (Micromed, BAT and Getz Account). Assist in any other aspects of logistics operations as assigned

    • Supply Chain Coordinator
      • Mar 2009 - Apr 2010

      Check and process Billings and Invoices for customers based on the SQ / contract rates and submit to client via Finance in a timely manner Prepare CSL (Customer Service Level) Report. Provide and submit Production Report to Logistics Manager every end of the Month. Process and ensure that all Debit Memo are being deducted to all liable department/providers. Monitoring of Double Deliveries. Monitors and constantly update the compliance and achievement of the POD KPI’s. Process of daily POD transmittal of various accounts. Resolve daily POD issues. Assist Supply Chain Analyst in generating of delivery documents including Invoices and Delivery Order. (Micromed, BAT and Getz Account). Assist in any other aspects of logistics operations as assigned

Education

  • Danford College
    Diploma of Leadership and Management, Business Administration and Management, General
    2018 - 2020
  • Asian Development Foundation College
    Bachelor's degree, Computer Engineering
    2000 - 2005

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