Experience

Stealth Management Group LLC

• United States
• 1 - 100 Employee

• Director of Operations

  • Sep 2022 - Present

• Dual General Manager

  • Mar 2021 - Present



Avista Hotels & Resorts

• United States
• Hospitality
• 1 - 100 Employee

• Assistant General Manager

  • Apr 2018 - Mar 2021

• Front Office Manager

  • May 2016 - Apr 2018

  Core Work Activities:Assisting with Operational and Financial Management of the Propery-Ensure that all brand standards are bring maintained in each area of the property-Ensure all team members meet or exceed all brand requirements-Ensure hotel Maintains compliance with OSHA-Oversee all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, ordering procedures, banking and procedures, Payroll (knowledge).-Complies with all corporate accounting procedures.-Employee scheduling -Provides Excellent Customer Service-Brought Hotel from #4 to #2 on Trip Advisor out of a total of 103 Hotels-Marriott Ranking from Top 100 Hotels to Top 20 overall.-Conduct interviews for New Hire Employees for all departments.-Complete and ensure all new hire documents are correct.-Assist General Manager with Weekly Invoices and Coding. -Motivate and help all staff members feel there worth. Help them maintain there goals and stay positive while in the work area.

• Sales Coordinator

  • Oct 2015 - May 2016

• Front Office Supervisor

  • Jun 2015 - Oct 2015

  -Maintain all duties as Guest Service Agent-Help other associates when with Guest opportunities for guest satisfaction-Check on all associates paperwork to ensure cash drawers were counted-Manager on Duty when other managers not available-Assist in Food and Beverage Events or in weekly Residence Inn Mix

• Guest Service Agent

  • Mar 2015 - Jun 2015

  -Execute the process of Check-In and Check Out of all Guests.-Communicate to Housekeeping any special request -Assist in all departments when needed for improved guest satisfaction surveys-Maintain cash drawer



Pirates Cove Resort

• United States
• Restaurants

• Front Office Supervisor

  • Mar 2008 - Sep 2013

  -Check-In and Check Out of all Guests -Set up Housekeeping Strategy in AM -Maintain constant contact with Individual Owners (176 Rooms) -Take Maintenance Request and communicate to maintenance team -FOSSE PMS system , Reservations System Management -Create Owner billing for monthly Maintenance Fees including repaires -Send out all Invoicing -Take Calls and Create Reservations onsite -Check-In and Check Out of all Guests -Set up Housekeeping Strategy in AM -Maintain constant contact with Individual Owners (176 Rooms) -Take Maintenance Request and communicate to maintenance team -FOSSE PMS system , Reservations System Management -Create Owner billing for monthly Maintenance Fees including repaires -Send out all Invoicing -Take Calls and Create Reservations onsite