Experience

National Retail Federation

• United States
• Retail
• 100 - 200 Employee

• Director, Partnerships and Programs

  • Nov 2020 - Present

• Manager, Member Relations and Programs

  • Jul 2017 - Nov 2020

  Supports and tracks member engagement campaigns, programs and events; procures and analyzes data for campaigns; Oversees day-to-day project management of existing special programs that take place during NRF conferences; Develops and/or manages all sponsorship, marketing, and logistics for NRF networking dinners, and other year-round member programs and services in collaboration with other NRF departments; Collaborates with education and membership teams to develop content and secure speakers… Show more Supports and tracks member engagement campaigns, programs and events; procures and analyzes data for campaigns; Oversees day-to-day project management of existing special programs that take place during NRF conferences; Develops and/or manages all sponsorship, marketing, and logistics for NRF networking dinners, and other year-round member programs and services in collaboration with other NRF departments; Collaborates with education and membership teams to develop content and secure speakers for special programs, as well as business meetings and events; Updates and facilitates use of interactive members-only websites and forums; Coordinates all post-program follow ups, including adding resources to website, sending out program survey, and updating program attendance lists; updates internal databases promptly about council and member activities; Assists with program logistics, including venue research, pricing, scheduling, uploading program copy to website, working with caterers and other vendors, and scheduling meetings with speakers, partners and sponsors



ConnellyWorks, Inc.

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Event Specialist

  • Apr 2016 - Jul 2017

  Responsible for managing and assisting in developing a range of events, including breakfast events, charitable galas, corporate parties, multi-day conferences, networking events, round table programs, professional development events, golf tournaments and award programs; Experience in event marketing, attendee relations, speaker relations, media relations, committee relations, volunteer relations, sponsor outreach and on-site delivery; Serves as the main point of contact as registrar for Armed… Show more Responsible for managing and assisting in developing a range of events, including breakfast events, charitable galas, corporate parties, multi-day conferences, networking events, round table programs, professional development events, golf tournaments and award programs; Experience in event marketing, attendee relations, speaker relations, media relations, committee relations, volunteer relations, sponsor outreach and on-site delivery; Serves as the main point of contact as registrar for Armed Forces Communications and Electronics Association (AFCEA) Bethesda, a local chapter of AFCEA International for whom ConnellyWorks provides professional association management; Serves as the point of contact and registrar for Government Information Technology Executive Council (GITEC) for whom ConnellyWorks provides professional association management. Show less Responsible for managing and assisting in developing a range of events, including breakfast events, charitable galas, corporate parties, multi-day conferences, networking events, round table programs, professional development events, golf tournaments and award programs; Experience in event marketing, attendee relations, speaker relations, media relations, committee relations, volunteer relations, sponsor outreach and on-site delivery; Serves as the main point of contact as registrar for Armed… Show more Responsible for managing and assisting in developing a range of events, including breakfast events, charitable galas, corporate parties, multi-day conferences, networking events, round table programs, professional development events, golf tournaments and award programs; Experience in event marketing, attendee relations, speaker relations, media relations, committee relations, volunteer relations, sponsor outreach and on-site delivery; Serves as the main point of contact as registrar for Armed Forces Communications and Electronics Association (AFCEA) Bethesda, a local chapter of AFCEA International for whom ConnellyWorks provides professional association management; Serves as the point of contact and registrar for Government Information Technology Executive Council (GITEC) for whom ConnellyWorks provides professional association management. Show less



Custom Ink

• United States
• Retail
• 700 & Above Employee

• Satisfaction Assurance Associate

  • Jun 2013 - Jan 2016

  Promoted three times within a three-year span for outstanding accomplishments, Advanced HCP (High Color Photos): August 2015, Upload Stride (Artwork from an outside source): November 2014, Upload (Artwork from an outside source): April 2014; Responded to customer inquiry calls and emails assessing needs and problems; Served as a liaison between the customer’s order and all Order of Operations departments; Effectively resolved issues by offering innovative solutions.; Promoted CustomInk’s… Show more Promoted three times within a three-year span for outstanding accomplishments, Advanced HCP (High Color Photos): August 2015, Upload Stride (Artwork from an outside source): November 2014, Upload (Artwork from an outside source): April 2014; Responded to customer inquiry calls and emails assessing needs and problems; Served as a liaison between the customer’s order and all Order of Operations departments; Effectively resolved issues by offering innovative solutions.; Promoted CustomInk’s mission statement by providing positive customer experience and exceeding their expectations; Interacted with peers in different teams to ensure a healthy and positive environment; Continued to meet and exceed daily and monthly goals; Responsible for reviewing orders for clarity, completeness, and design aesthetics; Gained knowledge on running reports, pulling calls and emails, aging emails, etc; Assisted with special projects; Coached and evaluated new employee’s performance. Provided constructive feedback to encourage personal growth and development. Show less Promoted three times within a three-year span for outstanding accomplishments, Advanced HCP (High Color Photos): August 2015, Upload Stride (Artwork from an outside source): November 2014, Upload (Artwork from an outside source): April 2014; Responded to customer inquiry calls and emails assessing needs and problems; Served as a liaison between the customer’s order and all Order of Operations departments; Effectively resolved issues by offering innovative solutions.; Promoted CustomInk’s… Show more Promoted three times within a three-year span for outstanding accomplishments, Advanced HCP (High Color Photos): August 2015, Upload Stride (Artwork from an outside source): November 2014, Upload (Artwork from an outside source): April 2014; Responded to customer inquiry calls and emails assessing needs and problems; Served as a liaison between the customer’s order and all Order of Operations departments; Effectively resolved issues by offering innovative solutions.; Promoted CustomInk’s mission statement by providing positive customer experience and exceeding their expectations; Interacted with peers in different teams to ensure a healthy and positive environment; Continued to meet and exceed daily and monthly goals; Responsible for reviewing orders for clarity, completeness, and design aesthetics; Gained knowledge on running reports, pulling calls and emails, aging emails, etc; Assisted with special projects; Coached and evaluated new employee’s performance. Provided constructive feedback to encourage personal growth and development. Show less



Clear Channel Europe

• United Kingdom
• Advertising Services
• 700 & Above Employee

• Promotions Intern

  • May 2012 - Aug 2012

  Prepared pre and post event setup and recaps; Assist with concert proposal organization; Participated in client interaction through on-site event and setup, on air talent, and other departments; Facilitated confidential dates and information of shows and releases; Operated with prizing and listener information Prepared pre and post event setup and recaps; Assist with concert proposal organization; Participated in client interaction through on-site event and setup, on air talent, and other departments; Facilitated confidential dates and information of shows and releases; Operated with prizing and listener information