Experience

Croner

• United Kingdom
• Business Consulting and Services
• 200 - 300 Employee

• Human Resources Advisor

  • Jan 2022 - Present



Sofidel S.p.A.

• Italy
• Paper and Forest Product Manufacturing
• 700 & Above Employee

• Human Resources Assistant

  • Mar 2019 - Jan 2022



Nisbets

• Wholesale
• 400 - 500 Employee

• Senior Retail Advisor/ Human Resources People's Champion

  • Jun 2017 - Jan 2022

  Managerial role, responsible for running busy shifts, complaint handling, cash handling and dealing with accounts. HR champion roles, developing induction documents, reinforcing policies and procedures, monitoring health and safety, developing new roles within the business, note taking, investigative hearings. Managerial role, responsible for running busy shifts, complaint handling, cash handling and dealing with accounts. HR champion roles, developing induction documents, reinforcing policies and procedures, monitoring health and safety, developing new roles within the business, note taking, investigative hearings.



The Keystone Group

• Derby, United Kingdom

• HR Graduate

  • Sep 2018 - Mar 2019



P & R UK LEISURE LIMITED

• United Kingdom
• Recreational Facilities
• 1 - 100 Employee

• Supervisor/Hostess

  • Sep 2016 - Jun 2017

  Supervisor and hostess roles, premium customer service, booking events, managing events, serving customers, complaint handling, cash handling and cleaning. Supervisor and hostess roles, premium customer service, booking events, managing events, serving customers, complaint handling, cash handling and cleaning.



Stonegate Pubs

• Leicester, United Kingdom

• Bar Staff/Waitress

  • Oct 2015 - Sep 2016

  Roles included- customer service, complaint handling, cash handling, event planning, enforcing health and safety procedures and cleaning. Roles included- customer service, complaint handling, cash handling, event planning, enforcing health and safety procedures and cleaning.



Onestop

• Leicester, United Kingdom

• Store Assistant

  • Apr 2015 - Sep 2015

  Roles included, rotating stock, cash handling, front of house service, complaint handling, working in a team. Roles included, rotating stock, cash handling, front of house service, complaint handling, working in a team.



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Customer Care Assistant

  • Mar 2015 - Sep 2015

  Roles included, taking orders, dealing with customer requests and processing complaints, general cleaning duties, cash handling and providing great customer care throughout the restaurant. Roles included, taking orders, dealing with customer requests and processing complaints, general cleaning duties, cash handling and providing great customer care throughout the restaurant.



Mike de Courcey Travel Ltd

• Coventry, United Kingdom

• Vehicle Presenter/Office Assistant

  • Jul 2014 - Mar 2015

  Vehicle Presenter roles included, following vehicle hygiene regulations, ensuring the vehicle was fit for public use. Office Assistant roles included processing payments, customer care, processing training documents and filing personnel information to a more secure database. Vehicle Presenter roles included, following vehicle hygiene regulations, ensuring the vehicle was fit for public use. Office Assistant roles included processing payments, customer care, processing training documents and filing personnel information to a more secure database.



Henley Green

• Primary and Secondary Education
• 1 - 100 Employee

• Domestic Role/Volunteer Teaching Assistant

  • Jun 2013 - Jun 2014

  Domestic roles included, working in a team, ensuring hygiene and cleanliness standards are met, dealing with delicate stock, working around staff parents and children in an efficient and safe manner. Volunteer Teaching Assistant roles included, developing and aiding children in the classroom on a one to one basis ensuring their needs are met, assisting other members of staff with challenging and struggling learners. Domestic roles included, working in a team, ensuring hygiene and cleanliness standards are met, dealing with delicate stock, working around staff parents and children in an efficient and safe manner. Volunteer Teaching Assistant roles included, developing and aiding children in the classroom on a one to one basis ensuring their needs are met, assisting other members of staff with challenging and struggling learners.