April Cunningham
Patient Account Representative at UT HEALTH SCIENCE CENTER HOUSTON- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Teacher Certification
Texas Teachers
Experience
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UT HEALTH SCIENCE CENTER HOUSTON
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United States
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Medical Practices
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1 - 100 Employee
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Patient Account Representative
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Feb 2018 - Present
Check-in and check-out patients at the front desk. Answers all incoming calls and forwards calls to appropriate staff. Provides excellent customer service. Assist with charge entry for billing & coding. Pre-register new and established patients verifying all demographic and insurance information making corrections as needed. Advise patients of clinic financial policies when scheduling appointments. Schedule cancel and reschedule patients according to the clinic scheduling policy. Inform patients of late arrival, cancellation, and rescheduling policy.
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UnitedHealth Group
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Hospitals and Health Care
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700 & Above Employee
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Health Advisor
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Jan 2017 - Apr 2018
Advise members about their benefits, and medical claims that where processed with United Health Care (UHC). Searching for providers and making necessary updates to policies accordingly. Schedule and verify appointments for the member. Assist with pharmacy and dental benefits and claims, as well as billing inquiries. Assist the training department for newly enrolled employees by attending to their questions when reaching operations.
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Dickinson ISD
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United States
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Education Administration Programs
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300 - 400 Employee
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Teacher
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Aug 2013 - May 2017
Teaches courses in social studies, history, geography, American government, political science to 5th grade students. I utilized core curriculum and other appropriate learning activities approved by the Board of Education.
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Education
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2008 - 2012
Prairie View A&M University
Bachelor of Science - BS, History
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