April Cifuentes

Assistant Office Manager at The Commerce Club - Atlanta
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Contact Information
us****@****om
(386) 825-5501
Location
Tucker, Georgia, United States, GE

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Assistant Office Manager
      • Jan 2023 - Present

    • Receptionist
      • Sep 2021 - Dec 2022

      · Enhance member experience by cultivating relationships with members to ensure an outstanding experience· Design marketing materials to increase member attendance at club events and to promote club offerings· Respond to an average of 50 phone calls a day to answer inquires and to facilitate correspondence between members and appropriate departments

    • United States
    • Non-profit Organizations
    • Project Safe Internship
      • Aug 2020 - May 2021

      •Built and maintained rapport with clients to create an effective working relationship while maintaining confidentiality to ensure private information of clients be kept secure •Collaborated with domestic abuse shelters in Georgia to provide clients with safe shelter space •Managed the Project Safe Hotline and Textline to provide individuals with crisis intervention and emotional support •Brainstorm goals with clients and create detailed plans to reach goals •Accurately entered services into Project Safe’s database, Caseworthy, to track and organize the actives of clients Show less

    • Higher Education
    • 700 & Above Employee
    • Information Desk Assistant
      • Apr 2019 - Mar 2021

      •Communicated effectively with building patrons, coworkers, and supervisors to ensure information was updated and problems were resolved •Accurately entered in patron information in Excel spreadsheets to help lost and found items to be recovered •Managed phone lines to answer inquiries about the building and events as well as transferred phone calls to different departments when needed •Adhered to guidelines and regulations to ensure patron and building safety •Communicated effectively with building patrons, coworkers, and supervisors to ensure information was updated and problems were resolved •Accurately entered in patron information in Excel spreadsheets to help lost and found items to be recovered •Managed phone lines to answer inquiries about the building and events as well as transferred phone calls to different departments when needed •Adhered to guidelines and regulations to ensure patron and building safety

Education

  • The University of Georgia
    Bachelor's degree, Social Work
    2017 - 2021

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