Experience

Bright From The Start: Georgia Dept of Early Care and Learning

• United States
• Government Administration
• 100 - 200 Employee

• Childcare Services Consultant Compliance Investigator

  • Nov 2013 - Present

  Conduct onsite inspections and complaint investigations involving serious injuries and incidents of children who attend child care learning centers and family child care learning homes; prepare investigation reports; review, monitor, and ensure compliance with assigned program areas, policies and procedures in accordance with all applicable state and federal rules and regulations; conduct complaint intake; review and complete clear and concise adverse actions; train new hires by conducting joint visits and providing guidance to consultants via email, telephone or onsite field visits; conduct peer reviews; and served on the core rules committee, koala support committee, and certified as a professional learning community member. Show less



DYNAMIC INTERVENTION CONSULTING

• Individual and Family Services
• 1 - 100 Employee

• IFI Team Unit Coordinator

  • Apr 2013 - May 2014

  Provided intensive family intervention to children who were are at risk of out of home placement through direct individual and in home counseling with children and families; facilitated anger management techniques, impulse control strategies, conflict resolution skills, decision making skills and substance abuse education; provided crisis stabilization for children and their families, worked directly with The Department of Juvenile Justice and The Department of Family and Children Services to help provide safety, increased structure and stability in the home and school system for the children served; developed safety plans, treatment plans, and assessed safety and well-being at all times Show less



Quality Directions, Inc.

• Macon, Georgia Area

• IFI Team Unit Coordinator

  • Jul 2011 - Apr 2013

  Provided intensive family interventions to at risk youth with mental health and behavior problems along with counseling for their family to ensure stability and safety in the home; facilitated group sessions which focused on anger management, decision making skills, impulse control strategies, and substance abuse education; worked directly with The Department of Juvenile Justice and The Department of Family and Children Services to provide safety and structure in the home environment for families served; developed and implemented treatment plans with youth and family members; conducted and supervised team meetings and family sessions to assess ongoing risk factors and progress of each consumer; worked directly with school systems to ensure youth were applying coping skills and strategies at school as well as in the home environment; available on call for crisis stabilization, and conducted trainings for new staff members in the area of documentation in order to meet state regulations, policies and procedures Show less



AMI Kids Middle Georgia

• Cochran, GA

• Case Management Counselor

  • Dec 2008 - Jul 2011

  Conducted individual counseling sessions for youth with mental health and behavior problems; developed treatment plans; communicated with parents / guardians, probation officers, and The Department of Family and Children Services regarding youth progress and stability; developed and implemented life skills activities; conducted anger management and substance abuse group sessions for youth; led and supervised treatment team meetings to improve student’s problem areas; maintained student case treatment files; prepared placements for youth after completion of the program; complied with program and quality assurance standards for required contract; and investigated grievances of all youth through conducting in house investigations of all complaints Show less



The Department of Family & Children Services

• Macon, Georgia Area

• Social Services Case Manager Advanced

  • Mar 2006 - Dec 2008

  Conducted case management for families working towards building healthy family relationships and targeting all areas of concern; facilitated family team meetings to develop and implement creative, individualized solutions to ensure safety of children; assessed child safety; attended court hearings to ensure the safety, well being and permanency needs of children were consistently being met; maintained accurate case records of ongoing family preservation case management, foster care, and investigations; worked diligently to meet federal and state mandated time frames and guidelines; referred families to community services, physicians for psychological evaluations, mental health treatment, childcare etc.; trained new employees to assess risk and preserve family affairs Show less



GEICO

• Macon, Georgia Area

• Georgia Personal Lines Licensed Insurance Agent

  • Oct 2003 - Mar 2006

  (Property and Casualty) Professional Development Program: Conducted customer service, claims and under writing trainings; executed various marketing and retention projects; developed contest for agents in the mid-west sales department; interviewed prospective clients to obtain data and required information for underwriting; calculated premiums and established payment methods; customized insurance programs to suit individual needs of customers while evaluating risks; developed marketing strategies to compete with other insurance companies Show less



Macon Behavioral Health System

• Macon, Georgia Area

• Supervisor for Lead Mental Health Technicians

  • Dec 2002 - Oct 2003

  Supervised four shifts of mental health technicians (consisting of sixty staff personnel); scheduled employees work schedules; trained new employees on the policies and procedures of the company; implemented behavior modification plans for emotionally disturbed at risk youth; regulated use of seclusion and restraint techniques for aggressive youth; conducted training sessions with staff members monthly; held staff members accountable for proper daily documentation; conducted internal audits to ensure documentation met state regulated standards; assisted with hiring and termination of employees; and complied with institute program standards and residential commitment to servicing youth Show less



THE GEORGIA CENTER FOR YOUTH AND FAMILIES, INC.

• 1 - 100 Employee

• Child Development Specialist

  • Jul 2000 - Oct 2003

  Monitored and aided in the psychological growth and development of children with various psychiatric disorders; facilitated life skills groups daily; assisted in developing behavior management plans; supervised five other child development specialists in absence of supervisor; communicated with parents and The Department of Family and Children Services to ensure youth’s progress; demonstrated appropriate use of restraint techniques for aggressive youth; completed daily progress reports; and maintained direct care supervision of youth at all times Show less



Centerville Headstart

• Centerville, GA

• Center Supervisor / Family Service Worker

  • Sep 2001 - Dec 2002

  Supervised nine employees which consisted of teachers, cooks, and other school personnel; provided orientation and training of all new employees; conducted monthly meetings on program requirements; completed performance evaluations of all employees; assisted with the hiring and termination of center employees; provided case management for at risk families and their children; reviewed and revised case plans weekly; complied with all program standards for audit requirements Supervised nine employees which consisted of teachers, cooks, and other school personnel; provided orientation and training of all new employees; conducted monthly meetings on program requirements; completed performance evaluations of all employees; assisted with the hiring and termination of center employees; provided case management for at risk families and their children; reviewed and revised case plans weekly; complied with all program standards for audit requirements