Experience

Southern University at Shreveport

• United States
• Higher Education
• 100 - 200 Employee

• Financial Aid Advisor

  • Mar 2013 - Present

  • Coach students and answer questions • Outreach to students to maintain engagement • Establish and maintain contact throughout the entire lifecycle of the financial aid process - from student initial log in to financial aid package receipt • Utilizes existing processes, procedures and knowledge to assist internal and external customers. • Revises existing processes to increase department efficiency and/or adapt to new requirements. • Tracks students on internal systems throughout the financial aid process. • Utilize tracker for re-engagement of the student. • Works with the Academic Advisors to counsel student financing based on changes in schedule or programs. Serve as the primary contact for repack process and procedures. • Regularly reviews updated federal and state financial aid regulations and attend appropriate professional development conferences to stay current on changes. • Performs other duties as assigned



AJ Styles Unltd

• Shreveport, La

• Ceo And Founder

  • Feb 2014 - Present

  A children's new and gently used online clothing store. A children's new and gently used online clothing store.



Easter Seals of Louisiana/Caldwell Council

• Shreveport, Louisiana Area

• Case Manager

  • Sep 2011 - Mar 2012

  • Provided case management services to all clients including: intake assessment, benefit assessment, goal setting, long-term case plan development, weekly case plan development, progress monitoring, individual money management, tenant education, advocacy and referrals • Provided all required documentation in a timely manner, which may include client follow-up, outcome evaluation, client contact sheets, and evaluations. • Served as a patient advocate. Enhanced a relationship to maximize the clients and family’s to make informed decisions • Connected families with needed and available community resources



City of Shreveport

• Shreveport, Louisiana Area

• Office Associate

  • Jan 2009 - May 2010

  Duties include: - Daily use of office systems (Word, Excel, Outlook Express) • Responsible for registering and intake processing of inmates • Maintained and organized confidential paperwork and electronic data • Cash handled bail fees from inmates, processed or released personal property • Acted as a liaison between police officers, judges and inmates to develop a reports for city records • Performed duties including but not limited to: data entry, faxing, filing, answer multiple phone lines



Caddo Parish Juvenile Detention Center

• Shreveport, Louisiana Area

• Juvenile Assistant Administrator

  • Aug 2006 - Dec 2009

  Duties include: - Daily use of office systems (Word, Excel, Outlook Express) • Coordinated and scheduled juveniles individual and group activities such as education, cultural and social activities. • Instructed students to develop communication skills, study skills, and leadership skills to improve academic progress • Transferred student data and personal information to appropriate officers, schools and judges • Developed reports for parish and state records • Supervised and assisted juveniles with exams and evaluations • Coordinated programs for volunteers and other community leaders



Grambling State University

• United States
• Higher Education
• 500 - 600 Employee

• Financial Aid Assistant

  • Aug 2002 - May 2006

  -daily use of banner web systems • Assisted with student services and financial assistance • Work closely with other departments to meet retention goals • Collected student documents, data input/processing, filing, faxing • Counseled students and parents to provide guidance through the Financial Aid process • Trained students and parents in the use of system and applications as related to completing financial aid packet • Identified and advised on instructional issues in student financial application systems