April Alforque

Customer Advisor at Simplyhealth
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Contact Information
us****@****om
(386) 825-5501
Location
Newcastle-under-Lyme, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • Filipino Native or bilingual proficiency

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Experience

    • United Kingdom
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Customer Advisor
      • Jul 2022 - Present

    • United Kingdom
    • Hospitals and Health Care
    • Support Worker
      • Oct 2021 - Jul 2022

      • Communicating with service users, colleagues and healthcare professionals to ensure all care needs are met and adapting it according to the individual. • Building relationships with service users, their family and healthcare professionals by actively listening. • Completing paperwork and medical notes in a timely manner. • Multitasking to support the team to complete household tasks and personal care needs. • Accurately administering medication through my willingness to learn. • Thoroughly managing service user’s finances according to set procedures. • Motivated service users to achieve their personal goals. Show less

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Support Worker
      • Jan 2021 - Nov 2021

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Support Worker
      • Sep 2020 - Oct 2021

      • Communicating with service users, colleagues and healthcare professionals to ensure all care needs are met and adapting it according to the individual. • Building relationships with service users, their family and healthcare professionals by actively listening. • Multitasking to support the team to complete household tasks and personal care needs. • Motivated service users to achieve their personal goals. • Communicating with service users, colleagues and healthcare professionals to ensure all care needs are met and adapting it according to the individual. • Building relationships with service users, their family and healthcare professionals by actively listening. • Multitasking to support the team to complete household tasks and personal care needs. • Motivated service users to achieve their personal goals.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Customer Assistant
      • Jun 2020 - Aug 2020

      • Communicated professionally with customers and staff members. • Multitasking with several tasks on a daily basis to support the wider team as required. • Managed time effectively to prepare the counter for the store opening. • Communicated professionally with customers and staff members. • Multitasking with several tasks on a daily basis to support the wider team as required. • Managed time effectively to prepare the counter for the store opening.

  • Bradwell Hall Nursing Home
    • Stoke-on-Trent, United Kingdom
    • Healthcare Assistant
      • Sep 2019 - Apr 2020

    • United States
    • Cosmetics
    • 300 - 400 Employee
    • Beauty Advisor
      • Nov 2017 - Jul 2019

      • Promoted brand loyalty by providing positive experiences and wearing the products.• Achieved sales targets by delivering personalised customer services through sit-down demonstrations. This increased sales and client relationships.• Accurately prepared and completed paperwork.

    • Deputy Manager
      • Oct 2018 - Apr 2019

      • Maintained strong relations with customers, the team and department store managers through excellent communication.• Supervised the daily operations of the counter while supporting the manager to lead a team of four employees.• Developed the team to build morale and discuss daily goals.• Accurately prepared and completed paperwork.• Supported the manager with interviewing candidates.• Offered creative ideas to generate new business by planning successful master classes and product launch events. Achieved sales targets by delivering personalised customer services through sit-down demonstrations. This increased sales and client relationships.• Resolved customer and colleague issues using strong problem solving skills. Show less

    • Beauty Consultant
      • Sep 2017 - Nov 2017

    • Italy
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Fragrance Manager
      • Jan 2017 - Aug 2017

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Sales Advisor
      • Nov 2016 - Jan 2017

    • United Kingdom
    • Wellness and Fitness Services
    • 300 - 400 Employee
    • Spa Therapist
      • Aug 2014 - Dec 2015

  • Destiny Recruitment Agency Ltd.
    • Wolverhampton, United Kingdom
    • Healthcare Assistant
      • Sep 2014 - Dec 2014

Education

  • University College Birmingham
    BA (Hons), Digital Marketing
    2015 - 2016
  • University College Birmingham
    DipHE, Spa Management
    2013 - 2015
  • University College of Birmingham
    BTEC Level 3, Beauty Therapy
    2011 - 2013
  • Four Dwellings Secondary High School
    GCSE
    2005 - 2010

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