April Lound

Sr. Benefits Communication Specialist at Benefit Communication Insourcing
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Contact Information
us****@****om
(386) 825-5501
Location
Laingsburg, Michigan, United States, US

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Credentials

  • Life and health insurance
    Michigan Department of Insurance and Financial Services
    Aug, 2016
    - Nov, 2024

Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Sr. Benefits Communication Specialist
      • Aug 2016 - Present

      • Develop and implement comprehensive communication strategies designed to educate and inform employees about their benefits options, changes, and updates. • Exceeded daily engagement goal by 20% and increased voluntary enrollment up to 40% of the employee population. • Collaborate with the HR and Benefits teams to ensure alignment and consistency in all benefits communications. • Write, edit, and manage the production of a range of benefits communications materials, including email… Show more • Develop and implement comprehensive communication strategies designed to educate and inform employees about their benefits options, changes, and updates. • Exceeded daily engagement goal by 20% and increased voluntary enrollment up to 40% of the employee population. • Collaborate with the HR and Benefits teams to ensure alignment and consistency in all benefits communications. • Write, edit, and manage the production of a range of benefits communications materials, including email announcements, brochures, FAQs, presentations, and intranet content. • Coordinate and lead benefits-related events such as open enrollment, wellness programs, and benefits fairs. • Measure and analyze the effectiveness of communication strategies and make recommendations for improvements as needed. Show less • Develop and implement comprehensive communication strategies designed to educate and inform employees about their benefits options, changes, and updates. • Exceeded daily engagement goal by 20% and increased voluntary enrollment up to 40% of the employee population. • Collaborate with the HR and Benefits teams to ensure alignment and consistency in all benefits communications. • Write, edit, and manage the production of a range of benefits communications materials, including email… Show more • Develop and implement comprehensive communication strategies designed to educate and inform employees about their benefits options, changes, and updates. • Exceeded daily engagement goal by 20% and increased voluntary enrollment up to 40% of the employee population. • Collaborate with the HR and Benefits teams to ensure alignment and consistency in all benefits communications. • Write, edit, and manage the production of a range of benefits communications materials, including email announcements, brochures, FAQs, presentations, and intranet content. • Coordinate and lead benefits-related events such as open enrollment, wellness programs, and benefits fairs. • Measure and analyze the effectiveness of communication strategies and make recommendations for improvements as needed. Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Event facilitator
      • Aug 2017 - Present

      • Coordinate, plan, and execute community events, ensuring each aligns with the organization's mission and objectives. • Engage with the community, volunteers, and donors, effectively communicating the organization's mission and vision. • Liaise with vendors and service providers to negotiate contracts and ensure all event details are managed efficiently and effectively. • Create, maintain, and communicate detailed planning of all event logistics, including schedules, venue setup… Show more • Coordinate, plan, and execute community events, ensuring each aligns with the organization's mission and objectives. • Engage with the community, volunteers, and donors, effectively communicating the organization's mission and vision. • Liaise with vendors and service providers to negotiate contracts and ensure all event details are managed efficiently and effectively. • Create, maintain, and communicate detailed planning of all event logistics, including schedules, venue setup, vendor management, transportation, and volunteer coordination. • Collaborate with the marketing team to develop and implement strategies for event promotion, including social media campaigns, direct mail, and community outreach. • Monitor event timelines and ensure deadlines are met. • Manage event budgets, keeping a detailed record of expenses and providing reports on event cost effectiveness and ROI. Show less • Coordinate, plan, and execute community events, ensuring each aligns with the organization's mission and objectives. • Engage with the community, volunteers, and donors, effectively communicating the organization's mission and vision. • Liaise with vendors and service providers to negotiate contracts and ensure all event details are managed efficiently and effectively. • Create, maintain, and communicate detailed planning of all event logistics, including schedules, venue setup… Show more • Coordinate, plan, and execute community events, ensuring each aligns with the organization's mission and objectives. • Engage with the community, volunteers, and donors, effectively communicating the organization's mission and vision. • Liaise with vendors and service providers to negotiate contracts and ensure all event details are managed efficiently and effectively. • Create, maintain, and communicate detailed planning of all event logistics, including schedules, venue setup, vendor management, transportation, and volunteer coordination. • Collaborate with the marketing team to develop and implement strategies for event promotion, including social media campaigns, direct mail, and community outreach. • Monitor event timelines and ensure deadlines are met. • Manage event budgets, keeping a detailed record of expenses and providing reports on event cost effectiveness and ROI. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Site Leader - Phlebotomist
      • 2006 - Aug 2016

      • Oversee the day-to-day operations of the site, ensuring efficient workflows and high-quality patient care. • Perform phlebotomy procedures following established protocols and procedures, including patient identification, specimen labeling, and specimen handling. • Supervise a team of phlebotomists, providing training, guidance, and feedback as needed. • Ensure adherence to health and safety guidelines at all times, maintaining a clean and safe work environment. • Schedule staff… Show more • Oversee the day-to-day operations of the site, ensuring efficient workflows and high-quality patient care. • Perform phlebotomy procedures following established protocols and procedures, including patient identification, specimen labeling, and specimen handling. • Supervise a team of phlebotomists, providing training, guidance, and feedback as needed. • Ensure adherence to health and safety guidelines at all times, maintaining a clean and safe work environment. • Schedule staff shifts, manage time off requests, and handle other administrative tasks related to staffing. Show less • Oversee the day-to-day operations of the site, ensuring efficient workflows and high-quality patient care. • Perform phlebotomy procedures following established protocols and procedures, including patient identification, specimen labeling, and specimen handling. • Supervise a team of phlebotomists, providing training, guidance, and feedback as needed. • Ensure adherence to health and safety guidelines at all times, maintaining a clean and safe work environment. • Schedule staff… Show more • Oversee the day-to-day operations of the site, ensuring efficient workflows and high-quality patient care. • Perform phlebotomy procedures following established protocols and procedures, including patient identification, specimen labeling, and specimen handling. • Supervise a team of phlebotomists, providing training, guidance, and feedback as needed. • Ensure adherence to health and safety guidelines at all times, maintaining a clean and safe work environment. • Schedule staff shifts, manage time off requests, and handle other administrative tasks related to staffing. Show less

Education

  • Davenport University
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2015 - 2017

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