Experience

Tapestry

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Associate

  • Aug 2021 - Present



Chartwells Higher Education Dining Services

• United States
• Food and Beverage Services
• 700 & Above Employee

• Cashier

  • Feb 2015 - Feb 2022

  Performing cashiering duties, including general food service work. Maintains sanitation standards in the preparation, servicing, and dining areas. Performs prep work; stores food in designated area in accordance to food safety and rotation procedures; cleans work areas, utensils, and equipment in compliance with sanitation and safety requirements; interacts with customers and resolves customer complaints in a friendly service-oriented manner; performs sales transactions; responsible for all assigned change funds and cash receipts, ensuring that the cash drawer is in compliance with overage/shortage standards.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Associate

  • Dec 2020 - Jun 2021



GC Services

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Advocate

  • Apr 2020 - Nov 2020

  Handling refunds, password resets, placing bakery orders, helping with delivery orders, helping with pricing etc for Kroger company and consumers Handling refunds, password resets, placing bakery orders, helping with delivery orders, helping with pricing etc for Kroger company and consumers



DialAmerica

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jan 2017 - May 2017

  Answering customers inquiries and questions; up selling products and/or services to the customer; identifying and resolving customers' issues using problem-solving skills; continually maintaining a working knowledge of our clients services and promotions; documenting all the customers' information and communications in the CRM system Answering customers inquiries and questions; up selling products and/or services to the customer; identifying and resolving customers' issues using problem-solving skills; continually maintaining a working knowledge of our clients services and promotions; documenting all the customers' information and communications in the CRM system



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Sep 2014 - Jan 2015

  To confirm uverse installation appts to do simple troubleshooting to inform customers of delays To confirm uverse installation appts to do simple troubleshooting to inform customers of delays



Emeritus at Southpoint

• Cook/Kitchen Aide

  • Feb 2014 - May 2014



Remedy Intelligent Staffing

• Package Handler

  • Nov 2013 - Dec 2013

  To pull orders and properly pack them, label them, and ship them off. To pull orders and properly pack them, label them, and ship them off.



95 South Tours and Transportation

• Driver

  • Jun 2012 - Oct 2013

  Safely transports passengersPerform pre/post trip vehicle inspectionsAssists students in the loading and unloading process To properly maintain vehicle logs on maintenance and mileage. To make sure that vehicle was clean at all times and fueled properly as well. Also to keep routes and ridership updated at all times. Safely transports passengersPerform pre/post trip vehicle inspectionsAssists students in the loading and unloading process To properly maintain vehicle logs on maintenance and mileage. To make sure that vehicle was clean at all times and fueled properly as well. Also to keep routes and ridership updated at all times.



BMLR Properties

• Community Center Coordinator

  • Jun 2011 - Jun 2012

  The Site Coordinator is responsible for fostering a welcoming atmosphere for those living in the community and identify areas of service most appropriate to the needs and desires of each tenant , and refer tenants to appropriate resources within the Moncrief Village Apartments or, when appropriate, to outside referral sources. The Site Coordinator will assist in the daily functions of Moncrief Village Apartments operations, coordinate and develop donation resources, and provide goods and consumables to meet the needs of familieso coordinate community events for residents. To prepare and distribute monthly community newsletter to residents. To facilitate programs and activities for residents children after school and during the summer.



AMG Uptown Hair Salon

• Esthetician

  • Feb 2010 - Aug 2010

  Skincare specialist, facials, body treatments, chemical peels, back facials, eyelash extensions, waxing services... Skincare specialist, facials, body treatments, chemical peels, back facials, eyelash extensions, waxing services...



Service Solutions Company

• Janitor

  • Apr 2009 - Apr 2010

  Daily cleaning and maintaining over 300 office cubiclesResponsible for clearing floors of two - story building of trash and debrisManage sanitation of restroom facilities Daily cleaning and maintaining over 300 office cubiclesResponsible for clearing floors of two - story building of trash and debrisManage sanitation of restroom facilities



First Student Transportation

• Bus Driver

  • Mar 2007 - Apr 2008

  Responsible for daily transportation of an average of 150 students safely to and from schoolDaily inspection to ensure safety of vehicleManage current paperwork and route changes Responsible for daily transportation of an average of 150 students safely to and from schoolDaily inspection to ensure safety of vehicleManage current paperwork and route changes



Aramark

• United States
• Hospitality
• 700 & Above Employee

• Food Service Worker

  • Nov 2004 - Feb 2006

  To prepare meals daily for students and facultyManaged cash intake and inventoryClean and sanitized food prep area by Food Handler's guidelines To prepare meals daily for students and facultyManaged cash intake and inventoryClean and sanitized food prep area by Food Handler's guidelines