Software Developer

• Sep 2022 - Present

Strategic Development Lead

• Mar 2021 - Jun 2021

• Developed, planned, and implemented quality assurance test programs for IT systems and worked with the software team to fix bugs in software implementation• Leveraged backend data generated by software used to manage client data to automate the monthly audit, reducing resource requirements by 90%• Designed and executed project plans for technology implementation, successfully supporting the roll-out and upgrade of numerous tools and software

Planning and Operations Specialist Corporate Compliance

• Jul 2018 - Mar 2021

Claims Examiner

• Oct 2016 - Jun 2018

Customer Relations / Sales

• Jul 2016 - Oct 2016

Insurance Officer

• Aug 2015 - Feb 2016

• Managed insurance requirements for the entire organization by analysing valuations of physical and human capital at multiple locations; ensured appropriate cover for assets worth nearly 20 billion USD as a measure of risk management. • Analysed data pertaining to approximately 22,000 employees from up to 40 countries and successfully negotiated the ideal medical cover for each of them while considering employee satisfaction, costs to the company and regulatory restrictions. • Successfully negotiated competitive premium rates for high risk projects in the middle-eastern region. Show less

Assistant Manager

• Feb 2014 - Jul 2015

• Accurately computed high-value property, construction and personal insurance claims after carefully studying relevant policy documents, which led to higher customer satisfaction; one of the biggest clients being the Burj Khalifa, the world’s tallest building. • Consolidated ‘Claims Incurred Reports’ on a monthly basis for reconciliation with general purpose accounts prepared by the finance department to ensure consistency. • Studied the business process of the organization, developed a deep understanding and identified the key requirements to be incorporated in a customised information management system in the form of a ‘Business Requirement Document’. • Worked closely with software developers in designing, testing and reviewing the new information management system to increase internal process efficiency, which has since been successfully implemented. Show less

Claims Processor

• Jul 2012 - Dec 2013

● Handled the entire health insurance reimbursement claims procedure, beginning at responding to intimation from the client and providing timely information on procedure and status, until final settlement was made. ● Examined documents relating to each client, verified fulfilment of regulatory requirements of the health authorities and ensured 100 percent legal compliance. ● Handled the entire health insurance reimbursement claims procedure, beginning at responding to intimation from the client and providing timely information on procedure and status, until final settlement was made. ● Examined documents relating to each client, verified fulfilment of regulatory requirements of the health authorities and ensured 100 percent legal compliance.

Assistant Manager

• Nov 2010 - Jun 2012

● Supervised the team responsible for processing insurance claims from the entire northern region of India and improved turnaround time for settlement. ● Prepared insurance policy bid documents after careful examination of requirements and successfully secured contracts from the Government of India to provide coverage for the underprivileged. ● Handled underwriting proposals from individual, corporate and public sector clients, assessed the level of risk associated with them and made decisions in line with the risk appetite of the organization. ● Additionally, took on the responsibility of being the in house insurance Enterprise Resource Planning consultant for the organization. Show less