Lead Delivery Manager

• Apr 2023 - Present

Programme / Project Manager (Business Change)

• Dec 2020 - Apr 2023

Leading a range of strategy change initiatives across the digital, platform, regulatory, and environmental domains. Leading a range of strategy change initiatives across the digital, platform, regulatory, and environmental domains.

Senior Project Manager

• May 2019 - Dec 2020

Leading both client solution implementations and internal product developments. Leading both client solution implementations and internal product developments.

Director

• Sep 2011 - Dec 2020

Independent consultant supporting businesses to implement strategic change and development Independent consultant supporting businesses to implement strategic change and development

Project Delivery Business Partner, EU Exit Portfolio (Interim)

• May 2018 - Jan 2019

Provision of delivery capability analysis, assurance, and hands-on support to leadership and project teams across DEFRA's EU Exit portfolio. Provision of delivery capability analysis, assurance, and hands-on support to leadership and project teams across DEFRA's EU Exit portfolio.

BBC R&D Project Manager

• Nov 2017 - May 2018

Project managing the delivery of a suite of digital experiences as part of the BBC's Civilisation Festival season. Includes the BBC's Civilisations Augmented Reality app, 360 VR and web experiences to be housed on BBC Taster across March to April 2018. Project managing the delivery of a suite of digital experiences as part of the BBC's Civilisation Festival season. Includes the BBC's Civilisations Augmented Reality app, 360 VR and web experiences to be housed on BBC Taster across March to April 2018.

Change & Transformation Manager

• Feb 2017 - Aug 2017

Worked as part of the Adecco Group transformation team to deliver a range of business analysis and performance improvement initiatives across its brands and central services. Worked as part of the Adecco Group transformation team to deliver a range of business analysis and performance improvement initiatives across its brands and central services.

Digital Innovation Programme & Project Manager

• Jan 2013 - Jan 2017

Managed and facilitated the practical implementation of BBC R&D digital innovation activities in regions of Africa (Kenya, South Africa, and Nigeria) along with Thailand, with the aim of creating new digital products for the BBC World Service. My role was to ensure our strategies and implementations around product design and build were fit for purpose and rolled out effectively. This included managing international partners and internal teams in an optimal way (mixing traditional and agile methods as appropriate) to get new digital products built. This work started at strategy and planning right through to implementation, testing, and beyond. It encompassed programme, project (including budgeting, legal and commercial) management, change management and business analysis. Previous: Design, socialisation and rollout of PMO practices within the Innovation piloting programme Show less

Associate Transformation & Change Consultant

• Aug 2011 - Jan 2017

Consulted with Reed on their Managed Service framework with a leading television broadcaster. This has focused on detailed articulation of current services through business process mapping, assessing performance, risks & issues. The outcome will enable performance enhancement and support the re-bid of the contract. Delivered consulting for the improved transformation capability of a Global US software solutions provider (European Practice). This has involved market analysis within IT & Business Transformation Consulting, service and methodology design, along with active participation on client engagements. Delivered a number of internal developmental pieces for Reed Professional Services including driving business proposals & client presentations, business process analysis including costing and re-design, service design including components of methodology Show less

Owner

• Mar 2013 - Sep 2016

The design, setup and running of a digital marketing presence for the promotion of local events and experiences within the Vale of Glamorgan. The service rolled out with the support of volunteers sought to connect the best of what the Vale of Glamorgan had to offer with those who are interested, achieved through intelligently deploying the best that digital media had to offer. Through this initiative we collaborated with a network of local experts, bloggers and businesses; pulled in the best local guides; created content through blogs, newsletters, competitions and youtube videos; ran advertising campaigns and promotion activities; set up subscriptions and web-partners; and helped to push events & providers of all shapes and sizes. We built and ran 2 websites and engaged with 13,500 twitter followers; 2,500 Facebook likes, and received over 6,900 community instagram pictures. The service has now concluded due to demands on time. Show less

Business Change & Performance Manager

• Aug 2009 - May 2011

Provision of business change delivery and advisory support to multiple growth and improvement initiatives, from business case through to execution. Mobilised a structure for enhanced performance management across the organisation through greater metric utilisation (Balanced Scorecard approach). This work has involved analysis of strategic insight and performance drivers across business processes. The outcome has reinforced performance management activity within the business. It has impacted areas of focus within the business change programme and enabled a greater data driven approach to benefits realisation. It has been recognised as best practice for performance management across Cassidian GroupConsulted as part of tiger team at the Airbus A380 final assembly line on improving engine team performance. Led the design and roll out of a ‘Business Improvement Lifecycle’ into the business management system for the running of internal change / business improvement projects. This is now recognised as the best practice methodology for conducting change projects within Cassidian Systems Show less

Programme Controller – Business Transformation Team

• Feb 2008 - Aug 2009

- Programme Planning & Analysis including risk, issues & dependencies- Led the Re-launch of Eads Blackbelt Programme across Cassidian Systems- Communications & Stakeholder management to change work streams- Functional Budget Management

Business Graduate

• Oct 2006 - Feb 2008

- Service Account Manager- Service Management Business Support- Project Management Group Business Support