Experience

Netizen Co.,Ltd
• Thailand
• Software Development
• 1 - 100 Employee
• Consultant

  • Apr 2023 - Present


TMF Group

• Netherlands
• Financial Services
• 700 & Above Employee

• Consultant A&T

  • Nov 2021 - Apr 2023

  - Work on reconciliation and resolve payment discrepancies or refund cases with an analytical mindset - Analyze challenging queries from partners and provide um through emails and phone calls - Actively follow-up with cross-functional teams regarding the queries and cases - Prepare an excel report for processing refund - Be a contact point for commercial teams for billing, payment, and reconciliation matters with timely and professional communication - Identify process and policy improvements - Others as assigne Show less



Shopee

• Retail
• 1 - 100 Employee

• invoice and contract controlling

  • Jan 2020 - Oct 2021

  -Co-ordinate and work closely with clients and internal teams in invoicing and contract process such as but not limited to purchase and payment confirmation , documents issuance ,return and refund process handling. -Responsible for billing and collection of all accounts receivables. -Monitoring and negotiate with customer in non-payment cases -Communicating with customers , Sales , Commercial, Finance and Legal -Co-ordinate and work closely with clients and internal teams in invoicing and contract process such as but not limited to purchase and payment confirmation , documents issuance ,return and refund process handling. -Responsible for billing and collection of all accounts receivables. -Monitoring and negotiate with customer in non-payment cases -Communicating with customers , Sales , Commercial, Finance and Legal