Experience

C/F Data Systems, LLC

• United States
• Construction
• 1 - 100 Employee

• Customer Support Representative

  • Jun 2019 - Present



Ebi Sushi

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Hostess Server

  • Nov 2016 - Present

  • Greet and seat the customer and accommodate guests concerns • Manage the wait list when the restaurant is full • Answering telephone for take out orders and reservations • Greet and seat the customer and accommodate guests concerns • Manage the wait list when the restaurant is full • Answering telephone for take out orders and reservations



EXO Travel

• Thailand
• Travel Arrangements
• 400 - 500 Employee

• Travel Sales Specialist

  • Apr 2012 - Jun 2013

  • Worked in an inbound department in Bangkok • Dealt with inquiries from agents (mainly North America and Netherlands) • Tailored travel itineraries to suit the clients’ needs and budget • Created itineraries, quoted tour prices, and issued invoices to meet deadlines • Coordinated with other Exo Travels in Southeast Asia for multi-country tours • Completed and confirmed bookings of hotels, tours, etc. • Worked in an inbound department in Bangkok • Dealt with inquiries from agents (mainly North America and Netherlands) • Tailored travel itineraries to suit the clients’ needs and budget • Created itineraries, quoted tour prices, and issued invoices to meet deadlines • Coordinated with other Exo Travels in Southeast Asia for multi-country tours • Completed and confirmed bookings of hotels, tours, etc.



Banyan Tree Group

• Singapore
• Hospitality
• 700 & Above Employee

• Front Desk Agent

  • Oct 2010 - Mar 2012

  • Checked an average of 175 guests in and out of the hotel per shift and maintained record of all special requests at time of arrival • Prepared rooms forecast at a hotel property • Coordinated and assisted concierge in all services • Resolved guests’ issues and complaints within time frame • Collected payment and managed cash handling responsibility • Maintained efficient and effective flow of information with guests and all internal departments • Checked an average of 175 guests in and out of the hotel per shift and maintained record of all special requests at time of arrival • Prepared rooms forecast at a hotel property • Coordinated and assisted concierge in all services • Resolved guests’ issues and complaints within time frame • Collected payment and managed cash handling responsibility • Maintained efficient and effective flow of information with guests and all internal departments