Experience

Dena Bank

• Banking
• 700 & Above Employee

• Probation Officer

  • Jun 2014 - Present

  General banking General banking



Maxsurge Technologies Private Limited

• IT Services and IT Consulting
• 1 - 100 Employee

• Human Resource Generalist

  • Jun 2011 - Mar 2014

  • All types of joining formalities of the new employees • Induction procedures • Keeping track of attendance for all the employees. • Maintain employee database. • Maintaining transport data for the employees. • Maintaining the full payroll for all the employees of the company. • Preparing and implementing various policies for the company. • Taking the initiative to start with Employee Engagement Activities. • Issuing and distributing Offer letter, Appointment letter and other documents required. • Implementing PF, ESI etc. for the employees. • Other administrative jobs like, issuing ID cards, helping out the employees to open up their new bank accounts, preparing the pay slips etc. • Handling grievance management. • Finding out the attrition issues. • Taking care of the exit interviews of the employees. • All types of recruitment procedures, from calling up candidates, conducting interviews and to end with recruiting them including campus interviews. Show less



Firstsource

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Sr. Customer Service Associate

  • Apr 2008 - Jun 2011

  • When documents are scanned from bank, they come to the Indexing Queue, and then these are being indexed properly which goes to the next Queue. • A case needs to be assessed in the Assessment stage and needs to justify the criteria to understand if the applicant is eligible for mortgage or not. • When the basic works are completed, then Offers is being sent to the customer for their approval of the loan with all the conditions. • When documents are scanned from bank, they come to the Indexing Queue, and then these are being indexed properly which goes to the next Queue. • A case needs to be assessed in the Assessment stage and needs to justify the criteria to understand if the applicant is eligible for mortgage or not. • When the basic works are completed, then Offers is being sent to the customer for their approval of the loan with all the conditions.



Startek India

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Sr. Customer Care Executive

  • Sep 2006 - Apr 2008

  It was an inbound domestic Call Centre for the eastern region (Kolkata, West Bengal, Bihar & Jharkhand, Orrisa) TATA Indicom subscribers. It was an inbound domestic Call Centre for the eastern region (Kolkata, West Bengal, Bihar & Jharkhand, Orrisa) TATA Indicom subscribers.