Aparna Ahuja

House Manager - Front of The House - Managing Hotel and Daily Operations at Shaftesbury Hotels London
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Contact Information
us****@****om
(386) 825-5501
Location
Ealing, England, United Kingdom, UK

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5.0

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Nema Da Silva

I have known Aparna for several years and worked with her at Shaftesbury and Park Grand Hotels as her direct Manager. Aparna was a fantastic person to work with. She has a positive attitude and great work ethic. She is able to work in her own and making decisions. Aparna she is a very likeable person and tends to get on with all other employees. Having developed her skills in many areas of the hospitality industry, she has a great amount of experience which will help her grow quickly

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Experience

    • Hospitality
    • 1 - 100 Employee
    • House Manager - Front of The House - Managing Hotel and Daily Operations
      • Jul 2016 - Oct 2020

    • Duty Manager
      • Jun 2013 - Jun 2016

    • Customer Care Executive - Handling Guest Complaints/Emails for the entire group
      • Jun 2010 - May 2013

      Answering entire group ( Shaftesbury Hotels) emails - Queries, Guest Complaints and Feedbacks. Was a challenging role which enhanced my skills even more.

    • Duty Manager
      • Mar 2010 - May 2010

    • Front Office Manager
      • Apr 2008 - Mar 2010

      Managing Front of the House duties, Staffing levels, Rota, Training new employees.

    • Assistant to Front Office Manager
      • May 2005 - Sep 2008

    • India
    • Hospitality
    • 200 - 300 Employee
    • Guest Relations Executive
      • Jun 1998 - Apr 1999
    • Airlines and Aviation
    • 1 - 100 Employee
    • Quality Control Executive - Checking Inflight Services on Board - Once Airborne.
      • Jun 1996 - Mar 1998
    • Front Office Assistant
      • Aug 1994 - Jun 1996

Education

  • Business Studies Gillian Inglis Auckland NZ
    Diploma Auckland NZ, Office Management and Supervision
    1988 - 1990
  • St. Mary’s Convent High School Ramnee Park
    Economics, A
    1974 - 1985

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