Experience

Big Brothers Big Sisters of South Texas

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Branch Director

  • Mar 2021 - Present

• Support Services Manager

  • Sep 2019 - Mar 2021

  • Manage grant compliance data for state and local funding sources• Develop sustainable data compliance measures and protocol• Facilitate Volunteer and Parental Match Support • Complete initial and renewal grant applications for all branches in South Texas• Attend community grant meetings and trainings• Obtain annual Volunteer background and fingerprint checks• Monitor onboarding process for Volunteers and families



City Council San Antonio

• Council Aide

  • Feb 2019 - May 2019

  • Determined solutions to constituent concerns regarding city matters• Cultivated constituent rapport and relationships with Home Owners Associations• Planned and executed town hall and community meetings • Created community agency partnerships and increased services available to the constituents• Implemented new processes receiving constituent concerns • Organized Constituent Services Office resources and created new coding process for Intranet Quorum constituent information



Essilor Vision Foundation

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Program Manager

  • May 2017 - Nov 2018

  • Developed education campaign materials, program name and fundraising initiative • Fostered accounts to increase patient loyalty and encouraged cause marketing • Implemented account management software database: Salesforce• Determined obstacles and created solutions, meeting account enrollment and fundraising goals • Executed contracts and maintained responsibility for revenue growth and collection• Oversaw program process and developed long-term strategy • Cultivated partnerships and program sponsorships and attended conventions

• Program Lead

  • Aug 2015 - Feb 2018

  • Managed program across Central Texas territory and supervised operations team of 10• Developed and cultivated relationships with school district administration and community • Continually evaluated effective delivery of services, resulting in program growth of over 100%• Ensured program compliance within grant and state guidelines • Oversaw operations/logistics, trained a hundred volunteers and executed over 200 events in coordination with partner organizations - managed schedule of team, volunteers and events• Developed Standard Operating Procedures and training manual for program• Maintained and analyzed data within research study protocol• Served as public relations spokesperson on news outlets and at events



Austin Energy

• United States
• Utilities
• 700 & Above Employee

• Program Coordinator

  • Aug 2013 - Aug 2015

  • Hired full-time from internship• Coordinated partnerships with community agencies • Managed registration to increase services and reduce overall program debt• Created a more efficient process to enrollment organization resulting in increased services offered• Developed new functionality and Standard Operating Procedure in software database• Monitored data analytics to report program growth and financials• Planned and hosted annual community services fair • Hired full-time from internship• Coordinated partnerships with community agencies • Managed registration to increase services and reduce overall program debt• Created a more efficient process to enrollment organization resulting in increased services offered• Developed new functionality and Standard Operating Procedure in software database• Monitored data analytics to report program growth and financials• Planned and hosted annual community services fair