Customer Specialist

• Sep 2021 - Present

Host

• Nov 2020 - Jul 2021

Sales Business Development

• Dec 2018 - Jul 2020

Account Executive

• Dec 2018 - Jul 2020

Interested in partnering with High Times? --Message me in order to connect-- "Stay Grounded in the Clouds."

Client Retention Coordinator

• Dec 2017 - Jul 2019

• Coordinate and screen every client’s auto loan through the appropriate financial institutions and determine retention status • Contact prospective and conquest clients with a detailed outline of the steps required to reach their goals in the purchasing or lease ending processes • Facilitate the return of customers and insure that the same level of service and commitment is provided • Maintain relationships with existing customers via email and phone calls and answer any questions… Show more • Coordinate and screen every client’s auto loan through the appropriate financial institutions and determine retention status • Contact prospective and conquest clients with a detailed outline of the steps required to reach their goals in the purchasing or lease ending processes • Facilitate the return of customers and insure that the same level of service and commitment is provided • Maintain relationships with existing customers via email and phone calls and answer any questions or concerns that come up about their vehicles • Assist in selling cars by searching databases and also deliver vehicles when needed • Manage client database/CRM system and generate weekly appointments for service and sales Show less • Coordinate and screen every client’s auto loan through the appropriate financial institutions and determine retention status • Contact prospective and conquest clients with a detailed outline of the steps required to reach their goals in the purchasing or lease ending processes • Facilitate the return of customers and insure that the same level of service and commitment is provided • Maintain relationships with existing customers via email and phone calls and answer any questions… Show more • Coordinate and screen every client’s auto loan through the appropriate financial institutions and determine retention status • Contact prospective and conquest clients with a detailed outline of the steps required to reach their goals in the purchasing or lease ending processes • Facilitate the return of customers and insure that the same level of service and commitment is provided • Maintain relationships with existing customers via email and phone calls and answer any questions or concerns that come up about their vehicles • Assist in selling cars by searching databases and also deliver vehicles when needed • Manage client database/CRM system and generate weekly appointments for service and sales Show less

Head Sales Associate

• May 2016 - Jun 2017

• Managed staff and store operations to ensure profitability and efficiency • Responsible for daily store operations: opened and closed the store; unloaded new inventory from the delivery truck; stocked inventory; reorganized existing inventory and the floor; kept the store clean and functional and fresh; counted, recorded and reported daily profits to the store’s offsite manager • Priced merchandise and built merchandise displays for floor • Posted merchandise, news and promotions to… Show more • Managed staff and store operations to ensure profitability and efficiency • Responsible for daily store operations: opened and closed the store; unloaded new inventory from the delivery truck; stocked inventory; reorganized existing inventory and the floor; kept the store clean and functional and fresh; counted, recorded and reported daily profits to the store’s offsite manager • Priced merchandise and built merchandise displays for floor • Posted merchandise, news and promotions to social media and marketing platforms • Planned team bonding activities for my colleagues • Prepared and coordinated the store for holiday seasons, sales and promotions • Created instructional/informative documents and put systems in place to maintain consistency and efficiency Show less • Managed staff and store operations to ensure profitability and efficiency • Responsible for daily store operations: opened and closed the store; unloaded new inventory from the delivery truck; stocked inventory; reorganized existing inventory and the floor; kept the store clean and functional and fresh; counted, recorded and reported daily profits to the store’s offsite manager • Priced merchandise and built merchandise displays for floor • Posted merchandise, news and promotions to… Show more • Managed staff and store operations to ensure profitability and efficiency • Responsible for daily store operations: opened and closed the store; unloaded new inventory from the delivery truck; stocked inventory; reorganized existing inventory and the floor; kept the store clean and functional and fresh; counted, recorded and reported daily profits to the store’s offsite manager • Priced merchandise and built merchandise displays for floor • Posted merchandise, news and promotions to social media and marketing platforms • Planned team bonding activities for my colleagues • Prepared and coordinated the store for holiday seasons, sales and promotions • Created instructional/informative documents and put systems in place to maintain consistency and efficiency Show less

Student Athletic Trainer

• Oct 2015 - May 2016

• Assisted the Athletic Trainer for the Women’s Basketball team by providing preventative, regulatory and critical care to all members of the team • Assisted the Head Athletic Trainer for the University’s Sports Medicine department while shadowing his work with both teams and individual athletes • Wrapped and bandaged injuries and wounds for treatment, prevention and rehabilitation. • Supervised the rehabilitation of injured athletes or athletes returning post surgery and… Show more • Assisted the Athletic Trainer for the Women’s Basketball team by providing preventative, regulatory and critical care to all members of the team • Assisted the Head Athletic Trainer for the University’s Sports Medicine department while shadowing his work with both teams and individual athletes • Wrapped and bandaged injuries and wounds for treatment, prevention and rehabilitation. • Supervised the rehabilitation of injured athletes or athletes returning post surgery and documenting their progress. • Administered oral medicine for acute ailments or conditions Show less • Assisted the Athletic Trainer for the Women’s Basketball team by providing preventative, regulatory and critical care to all members of the team • Assisted the Head Athletic Trainer for the University’s Sports Medicine department while shadowing his work with both teams and individual athletes • Wrapped and bandaged injuries and wounds for treatment, prevention and rehabilitation. • Supervised the rehabilitation of injured athletes or athletes returning post surgery and… Show more • Assisted the Athletic Trainer for the Women’s Basketball team by providing preventative, regulatory and critical care to all members of the team • Assisted the Head Athletic Trainer for the University’s Sports Medicine department while shadowing his work with both teams and individual athletes • Wrapped and bandaged injuries and wounds for treatment, prevention and rehabilitation. • Supervised the rehabilitation of injured athletes or athletes returning post surgery and documenting their progress. • Administered oral medicine for acute ailments or conditions Show less

Strength and Conditioning Coach

• May 2014 - Aug 2014

Summer Internship (see resume) Summer Internship (see resume)