Experience

Galgorm Collection

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Receptionist

  • Jul 2022 - Present

  - Daily check in and check out for guests for 152 rooms within the Galgorm resort - Development of verbal and written communication skills through interacting with hundreds of guests and staff members daily - Working in multiple online systems (Maestro, ResDiary and more) to organise reservations within the hotel and ensuring guests receive exceptional customer service throughout - Development of problem-solving whilst under pressure - Daily check in and check out for guests for 152 rooms within the Galgorm resort - Development of verbal and written communication skills through interacting with hundreds of guests and staff members daily - Working in multiple online systems (Maestro, ResDiary and more) to organise reservations within the hotel and ensuring guests receive exceptional customer service throughout - Development of problem-solving whilst under pressure



Arla Foods

• Food and Beverage Manufacturing
• 700 & Above Employee

• Supplier Assurance Intern

  • Jun 2020 - Jun 2021

  - Communicating with a global team daily, entirely online, whilst simultaneously carrying out university deadlines - Negotiating with external suppliers regularly to uphold company standards in CSR and Food Safety - Presenting weekly team meetings and familiarising myself with external stakeholders in the company and handling the company’s suppliers - Training and working in a variety of different systems daily for the company’s various needs - Training: Food Safety and Food Fraud, CSR, Packaging, Allergens, Auditing, HACCP, and many others - Cooperating with site QEHS and Procurement to ensure seamless communication from start to end of supply chain Show less