Experience

The Clarence Hotel

• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Nov 2022 - Present

  • Delivered highly personalized customer services by creating an inviting and exciting environment. • Performed check-in and checks-outs efficiently while ensuring a positive engaging experience with guests. • Worked with an integrated team to coordinate multiple tasks in a fast-paced environment. • Provided concierge services to ensure guests enjoyed a pleasant experience in the hotel and its surroundings. • Delivered highly personalized customer services by creating an inviting and exciting environment. • Performed check-in and checks-outs efficiently while ensuring a positive engaging experience with guests. • Worked with an integrated team to coordinate multiple tasks in a fast-paced environment. • Provided concierge services to ensure guests enjoyed a pleasant experience in the hotel and its surroundings.



Ocean Edge Resort & Golf Club

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Agent

  • May 2022 - Sep 2022

  · Delivered 4 Diamond attentive customer service, always showed courtesy and expressed genuine pleasure in fulfilling the guests’ requests. · Performed Forbes Standard check-in and check-out service to high-end customers. · Coordinated team members across multiple departments to complete tasks. · Completed daily Shift Passover, Financial Balance, and Guest Request Reports. · Delivered 4 Diamond attentive customer service, always showed courtesy and expressed genuine pleasure in fulfilling the guests’ requests. · Performed Forbes Standard check-in and check-out service to high-end customers. · Coordinated team members across multiple departments to complete tasks. · Completed daily Shift Passover, Financial Balance, and Guest Request Reports.



Carlton Hotel Dublin Airport

• Ireland
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Jun 2021 - Dec 2021

  The Carlton team provided me with numerous opportunities to perfect my hospitality skills. I was trained to work in front of a 5-star front-of-house environment and was taught to use the HotSoft Reservation System. · Delivered consistent 4 Star customer services by finding customers’ expectations and anticipating their needs accordingly. · Performed swift and timely check-in and check-out services for leisure, corporate and travel guests. · Completed daily room division, conference, financial, and front desk checklists and managed customer emails and phone calls. · Trained in creating large volumes of reservations for incoming cancelled flight customers. Show less



Finn Lough

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Student Internship

  • Feb 2021 - May 2021

  · Performed highly personalized check-in and check-out services for high-end customers. · Prepared personalized notes, allocated amenities, and performed thorough room inspection checks before guest arrival. · Managed daily tasks on computer systems, answering customer emails and phone calls. · Performed highly personalized check-in and check-out services for high-end customers. · Prepared personalized notes, allocated amenities, and performed thorough room inspection checks before guest arrival. · Managed daily tasks on computer systems, answering customer emails and phone calls.



The Bald Eagle-Beer & Food Co

• Ireland
• Restaurants
• 1 - 100 Employee

• Waitress

  • Sep 2020 - Feb 2021

  · Served food and beverages to large volumes of customers promptly and accurately. · Was responsible for counting and balancing the cash drawer with accuracy. · Served food and beverages to large volumes of customers promptly and accurately. · Was responsible for counting and balancing the cash drawer with accuracy.



The Shelbourne

• Ireland
• Hospitality
• 100 - 200 Employee

• Banquet and Catering Staff

  • Oct 2019 - Jan 2020

  · Worked with an integrated team to coordinate multiple tasks in a demanding, fast-paced environment. · Maintained a clean and functional workspace to perform high-volume tasks of polishing glassware and cutlery and organising large spaces for functions. My other responsibilities were setting and maintaining dining rooms, preparing cutlery and cleaning duties. · Worked with an integrated team to coordinate multiple tasks in a demanding, fast-paced environment. · Maintained a clean and functional workspace to perform high-volume tasks of polishing glassware and cutlery and organising large spaces for functions. My other responsibilities were setting and maintaining dining rooms, preparing cutlery and cleaning duties.



Cocoa Atelier

• Dublin, Ireland

• Chocolate Lab Assistant

  • Feb 2019 - Sep 2019

  My main responsibility was cooking and creating confectionery goods. My other responsibilities included cleaning and maintaining equipment, packaging processes and handling chocolate. My main responsibility was cooking and creating confectionery goods. My other responsibilities included cleaning and maintaining equipment, packaging processes and handling chocolate.



LONDIS SUPERMARKET LIMITED

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Deli Staff

  • Jul 2018 - Feb 2019

  My main responsibilities were cooking and serving hot and cold deli products to customers. This required me to be a highly skilled and fast-paced worker, dealing with many customers as well as performing other duties. My other responsibilities included cleaning and maintaining equipment. I worked as part of a team during weekdays and on Saturdays, I would manage the Deli and Bakery station solely. My main responsibilities were cooking and serving hot and cold deli products to customers. This required me to be a highly skilled and fast-paced worker, dealing with many customers as well as performing other duties. My other responsibilities included cleaning and maintaining equipment. I worked as part of a team during weekdays and on Saturdays, I would manage the Deli and Bakery station solely.



Croke Park

• Ireland
• Events Services
• 1 - 100 Employee

• Bar Staff

  • Jun 2017 - Sep 2017

  My main responsibilities were serving hot and cold food products and beverages to customers. I worked in the bar, cafe and restaurants stations in various parts of the park. My other responsibilities included till reconciliation, cleaning and maintaining the workspace. My main responsibilities were serving hot and cold food products and beverages to customers. I worked in the bar, cafe and restaurants stations in various parts of the park. My other responsibilities included till reconciliation, cleaning and maintaining the workspace.



SUPERVALU

• United States
• Wholesale
• 700 & Above Employee

• Butcher Assistant

  • May 2016 - Oct 2016

  My main responsibilities were preparing and serving cuts of meat and fish to customers. My other responsibilities included stock inventory, cleaning and maintaining the workspace and assuring HACCP regulations were being met. My main responsibilities were preparing and serving cuts of meat and fish to customers. My other responsibilities included stock inventory, cleaning and maintaining the workspace and assuring HACCP regulations were being met.



MovieExtras.ie

• Ireland
• Entertainment Providers
• 1 - 100 Employee

• Actress

  • Jul 2015 - Jun 2016

  I worked on many sets varying from Fair City to the 1916 TV series. I worked on many sets varying from Fair City to the 1916 TV series.