Business Development

• Oct 2023 - Present

Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most compelling conversational commerce platform of the 21st century, Haptik’s Conversational Commerce platform enables brands to design delightful experiences that improve conversion rates across every stage of their customer’s journey. Haptik’s leading clients and partners include KFC, Whirlpool, Starhub, HP, Reliance Jio, CEAT, Disney Hotstar, OLA, and Zurich Insurance among others. The company has been featured as a Category Leader across many platforms including Gartner, G2, Opus Research & more. Show less

Owner

• Nov 2020 - Present

My Pink Yarn is a hobby-based and made-by-order business selling handmade crochet bags. • Analyze the trends, create social media content, and increase the followers by 20% in the first month of launching • Create Instagram campaign and gain 88K impressions within 7 days • Communicate and work with KOL to promote the products. Successfully gain 64K views on Tiktok and increased sales by 20% My Pink Yarn is a hobby-based and made-by-order business selling handmade crochet bags. • Analyze the trends, create social media content, and increase the followers by 20% in the first month of launching • Create Instagram campaign and gain 88K impressions within 7 days • Communicate and work with KOL to promote the products. Successfully gain 64K views on Tiktok and increased sales by 20%

Sales Business Development

• Feb 2023 - Aug 2023

Interakt is an Official WhatsApp Business API to grow your business faster with WhatsApp. With Interakt, you can transform conversations into commerce with: - Sharing catalogs at scale - Sending bulk campaigns - Tracking campaign analytics - Automating notifications - Multi-agent team inbox - and get Green tick verification for your WhatsApp account. Interakt is an Official WhatsApp Business API to grow your business faster with WhatsApp. With Interakt, you can transform conversations into commerce with: - Sharing catalogs at scale - Sending bulk campaigns - Tracking campaign analytics - Automating notifications - Multi-agent team inbox - and get Green tick verification for your WhatsApp account.

Social Media Manager

• Mar 2023 - May 2023

Co-Owner

• Mar 2019 - Dec 2021

• Created Instagram content and campaign and gained 190K impressions within 1 month • Communicated and worked with KOL to promote the products and increased the sales by 20% and gained 800 followers within 1 day • Created Instagram content and campaign and gained 190K impressions within 1 month • Communicated and worked with KOL to promote the products and increased the sales by 20% and gained 800 followers within 1 day

Freelancer

• May 2018 - Apr 2020

Freelance on doing data entry, administration support, translation and transcription. Freelance on doing data entry, administration support, translation and transcription.

Business Development & Marketing

• Nov 2014 - Aug 2017

• Conducted market research and competitor analysis • Built cooperation and maintain relationships with 3 business partners and developed communication skills • Conducted market research and competitor analysis • Built cooperation and maintain relationships with 3 business partners and developed communication skills

Front Office

• Dec 2013 - Oct 2014

• Provided customer service as the first point of contact for the guests • Developed customer service skills, communication, attention to detail, and experience with hotel management software • Provided customer service as the first point of contact for the guests • Developed customer service skills, communication, attention to detail, and experience with hotel management software