Experience

School Of Open Learning

• Higher Education
• 700 & Above Employee

• English Tutor

  • Apr 2021 - Present

• Tutor

  • Apr 2021 - Aug 2022

  Achieved Certification: Obtained relevant certifications in health education and first aid, demonstrating a commitment to professional development and providing up-to-date information to students.Effective Communication: Enhanced communication channels with school administration and parents, resulting in increased support for health education initiatives and resources for the program.Student Leadership: Mentored and guided student leaders to take on active roles in promoting health within the school, empowering them to lead health-related initiatives and projects.Community Outreach: Extended health education initiatives to the wider community through health fairs, workshops, and awareness campaigns, fostering positive relationships between the school and the local community.Parental Engagement: Organized health-related parent-teacher meetings and workshops, creating a collaborative environment that encouraged parents to actively support and reinforce health education at home. Show less



Self Employed

• Nigeria

• Songwriter

  • Feb 2019 - Present

  Composed new songs and music using variety of recording and production equipment. Preserved singing voice by practicing vocal rest. Worked closely with audio engineers during recording sessions to ensure desired sound was achieved. Adapted quickly to different recording environments while maintaining quality standards. Performed professionally in numerous venues with a variety of musical styles. Created professional audio recordings for live performances and studio albums. Experimented with different sounds, types and pieces of music, using synthesizers, and computers as necessary to test and evaluate ideas. Show less



SLOT SYSTEMS LIMITED

• Nigeria

• Customer Support Associate

  • Mar 2019 - Jul 2019

  Exceptional Customer Satisfaction: Consistently maintained a customer satisfaction rating of over 95% through efficient problem-solving, active listening, and empathetic communication. Reduced Response Time: Implemented strategies that reduced response times to customer inquiries by 20%, ensuring quicker issue resolution and improved customer experience. Resolved Complex Issues: Successfully resolved complex customer issues, resulting in a 15% decrease in escalated cases and an enhanced reputation for providing effective solutions. Product Knowledge: Developed comprehensive product knowledge and training materials, leading to a 30% improvement in first-contact issue resolution and reduced escalations. High-Volume Support: Efficiently handled a high volume of customer inquiries, consistently meeting or exceeding daily quotas while maintaining a high level of service quality. Show less