Head of Syndication

• May 2021 - Present

Associate - Private Client Group

• Mar 2018 - Present

Sales & Marketing Coordinator

• Nov 2012 - Mar 2018

-Managing the Marketing team to deliver Co-op Advertisement Projects to increase customer loyalty -Reviewing weekly, monthly and annual reports with Senior VP of Marketing and Project Manager to identify gaps in marketing performance and develop corrective actions in order to boost sales-Dealing with external events organizers to expand marketing campaigns -Providing projects updates to senior management to enhance their decision making process and ensure project success-In charge of procurement by negotiating with vendors to purchase promotional items and monitor inventory via SAP

Project Coordinator

• 2011 - 2012

-Collaborated with different functional departments such as marketing and administration in order to execute and deliver projects using Salesforce-Managed sales agent calendars in a Quick Office Commander environment and assisted clients/ staff with confidential inquiries and concerns-Rotated among multiple office functions with accountability to plan, host & execute internal & client initiatives; and perform complex and detailed record keeping to establish, maintain and administer information systems-Created opportunities to contribute and build functional/ technical skills while consistently delivering results, meeting deadlines and exceeding expectations-Performed administrative functions & data entry of sales leads into Salesforce Database and coordinating printed letters with corporate literature for mailing

Customer Service Representative

• 2010 - 2011

-Collaborated with vendors and management to add value, investigate pain points and initiate new processes to further corporate goals and enable decision making-Demonstrated success initiating rapport to promote and maintain strong interpersonal relations-Combined solid understanding of customer service processes, methodologies and best practice with strong working knowledge of products, services and promotions to resolve questions/ complaints and create/ maintain accurate files, sales records and reports