Anwar Ismaili

Head of Development at The Social Flower
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Location
United States, US

Topline Score

Bio

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5.0

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Kevin Loo

Anwar is a great asset for any company who is lucky enough to onboard him. He has great customer service skills and is willing to go above and beyond to learn the customer journey. Anwar learns very quickly and will be able to adapt to any circumstance. Anwar is also a team player and is willing to put himself on the line for the betterment of the team. It was a pleasure to work with his positive attitude and eagerness to contribute to Stockpile. His can-do mentality were also necessary and valued not just by myself, but by his peers, who often relied on him to get the job done.

LinkedIn User

I am certain that Anwar is going to continue to do great and creative things in his future. I highly recommend him for leadership positions. He is intuitive, dedicated, and focused. Anwar consistently seeks out constructive feedback so he can improve his skills, which is a impressive quality. Anwar is truly a stand-out individual who will exceed expectations. Sincerely, Michael Burls

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Credentials

  • Learning with Your Mobile Device
    Lynda.com
    Jun, 2019
    - Sep, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Head of Development
      • Jan 2019 - Present

      The Social Flower is a boutique practice that delivers speech and language therapy services for children 0-5 years of age. Our philosophy of care centers around passion, teamwork, and collaboration. We believe effective communication is facilitated by a holistic approach with families being the center of therapy. We support growth through exceptional care, coaching, and evidenced-based treatment. The Social Flower is a boutique practice that delivers speech and language therapy services for children 0-5 years of age. Our philosophy of care centers around passion, teamwork, and collaboration. We believe effective communication is facilitated by a holistic approach with families being the center of therapy. We support growth through exceptional care, coaching, and evidenced-based treatment.

    • United Kingdom
    • Design Services
    • 1 - 100 Employee
    • Account Executive
      • Jan 2022 - Feb 2023

      Successfully sold and prospected to human resource teams, including C-Level Executives, HR Business Partners, and HR Managers. Secured notable clients such as Scififoods, Peter Thomas Roth Labs, Oddball, HR Acuity, and others during my tenure at Tilt. Managed the entire sales cycle from initial contact to closing, including lead generation, communication, proposal preparation, demo presentations, and following up with clients. Streamlined and optimized the sales process by introducing new software, resulting in increased efficiency and reduced time-to-close for the sales team at Tilt. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Executive
      • Aug 2020 - Dec 2021

      Demonstrated excellent communication skills throughout the sales cycle, effectively building beneficial and long-lasting consumer relationships. We utilized analytical skills to analyze consumer feedback and data, identifying trends that drove the company's revenue upwards. Successfully managed and oversaw over 50+ accounts throughout the entire sales cycle, ensuring that customers' needs were met and providing professional after-sales support to maximize customer loyalty. Promptly responded to and resolved issues to the customer's satisfaction, maintaining Nexkey's customer-focused initiative and reputation. Maintained clear and concise notes and regularly updated sales records to ensure a smooth and efficient sales process. They regularly maintained clean data hygiene, ensuring data was accurate and up-to-date for better decision-making. Conducted regular performance reviews of accounts to identify areas for improvement and optimize sales strategies. Collaborated effectively with other departments to ensure seamless operations and provide customers with comprehensive solutions. I stayed up-to-date with industry trends and market developments to provide customers with the most relevant and helpful information. Consistently met or exceeded sales targets, contributing significantly to revenue growth. Show less

    • United States
    • Food and Beverage Services
    • Founder - Head of Operations
      • Mar 2013 - Dec 2021

      MIRCHI was known as Biryani Express, founded in April 2016 in Nashville, TN. We specialize in providing high-quality interpretations of classic dishes and innovative culinary creations. In addition, our menu features 100% halal protein, ensuring that our offerings meet the highest quality and dietary requirements. In addition to our regular menu, we offer a meal prep service designed to help our customers enjoy delicious, healthy meals without the hassle of cooking. So whether you want to maintain a balanced diet or shed a few pounds, our healthier options provide a satisfying and tasty alternative. At MIRCHI, we are dedicated to providing an exceptional dining experience to our customers. We pride ourselves on our commitment to quality, attention to detail, and personalized service. So come experience our unique blend of culinary expertise and warm hospitality for yourself. Show less

    • Iran
    • Automotive
    • 1 - 100 Employee
    • Account Executive
      • Jun 2018 - Feb 2020

      Build long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience. Create comprehensive business plans to facilitate the accomplishment of business objectives and present products to prospective clients. Ensure 100% customer satisfaction through excellent sales service by assessing customers’ needs and providing assistance and information on service features. Please ensure monthly sales goals are met by effectively communicating with customers and addressing their needs. Follow up with prospects several times throughout the sales cycle to ensure their needs are met and maintain customer engagement. I'd like you to please be aware of the products offered and discuss available options with customers, building productive and lasting relationships. Respond rapidly to customers’ complaints and resolve issues to their satisfaction to maintain the company’s reputation and ensure customer loyalty. Show less

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Operational Specialist
      • May 2016 - May 2018

      Implemented and increased the efficiency of operational flows for the Operations Team, resulting in improved customer satisfaction rates. Answered incoming chats and ZenDesk tickets and de-escalated issues for customers, ensuring prompt and satisfactory resolution. Fielded real-time issues, troubleshooting app issues, bugs, and other technical problems. Managed documentation of app issues, bugs, troubleshoots, and other relevant information to ensure efficient resolution of issues. Trained new field ops agents and helped them transition into their solo shifts, providing guidance and support as needed. Consistently achieved the highest number of tickets solved in the department for nine consecutive months with a 91% customer satisfaction rate. Maintained professionalism and positivity in high-pressure situations, ensuring the highest level of customer satisfaction. Show less

Education

  • University of Houston
    2010 - 2013
  • Startup School Online
    Startup School
    2019 - 2019

Community

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