Experience

FORTË

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Software QA Manager

  • May 2021 - Present

  As QA Manager I have a comprehensive understanding of software testing methodologies, industry standards, and quality assurance principles. My expertise lies in developing and executing quality assurance strategies that ensure the success of projects, meet customer satisfaction, and enable timely delivery.

• Head of QA

  • Apr 2021 - Present



Videri Inc.

• United States
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• QA Engineer

  • Nov 2016 - Mar 2021

  Worked with Developers, PM and BA in all aspects of Software Development Life Cycle. Provided updates and suggestions to the BA, PM, Developers and the End client. Attended Pre-planning meeting, Sprint Planning meeting, Daily Standup Meeting and Retrospective Meeting Reviewed and analyzed Requirement Documents, mockups, functional, and non-functional requirements in Agile environment. Tested various Mobile applications to Verify and Validate the applications are running as expected on the portal and on Android mobile platform. Worked on projects in the Media and Advertising field (Mobile Applications). Tested Mobile app such as: selfie app, music app, train schedule app and promotional contents. Initiate and lead Test Case Review Meeting. Created and executed Smoke Testing, Exploratory Testing, Functional, Regression, End to End, Negative, and User Acceptance Testing. Worked with developers to test applications on the fly to meet tight deadlines. Assisted developers to debug issues found in the iOS and Android mobile apps and web applications. Retrieve Xcode logs iOS apps and replicate the calls in Postman to rule out issues. Investigate and reproduced client reported issues. Maintained and modified various artifacts such as: Project Status Reports, Test Plan, Bug Reports, Test Reports and Test Matrices. Used JIRA to Report and Track bugs, and to manage the Sprint. Composed Tickets, Subtasks, and Issues in JIRA to insure Test Coverage. Used Test Rail tool for Test Planning, Test Execution, Test Reporting, Bug Reporting and Bug Tracking. Maintained/modified Test Plan and developed new Test Cases as new features were added and requirements were modified. Created and implemented QA process to be followed for better documentation and work flow. Provided input to create user manual for non-technical users of the application. Create and updated app support documents. Show less



IRC

• Non-profit Organizations
• 700 & Above Employee

• Quality Assurance Analyst

  • Apr 2016 - Oct 2016

  • Analyzed Epic, Stories, Subtasks in JIRA and worked with Developers, QA Manager for understanding details of Business Required Documents (BRD), Functional and Non-Functional Requirements. • Attended Pre-planning meeting, Sprint Planning meeting and Daily Standup Meeting. • Initiate and led Test Case Review meeting. • Maintained project status with estimates, resources and progress. • Examined various Acceptance documents, reviewed Mockups and provided feedback to the BA and PM. • Led, evaluated, tested SSC (Spread Sheet Connector) and User Management Application Developed on DHIS2. • Worked on BvA (Budget vs Actual) project Developed on .net, by performing Smoke, Functional, Regression, End two End and Performance Testing. • Developed and implemented Test Plan. • Executed Black Box Testing, System Acceptance Testing, Cross Browser Testing, Performance Testing including scalability, Response Time, and Capacity. • Created and implemented QA process to be followed for better documentation and work flow. • Reviewed and polished Raw Data in Excel from the field to import to SSC for statistics. • Created Test Data and Python Formulas to test SSC application. • Developed Tickets, Subtasks, and Issues in JIRA to insure Test Coverage • Developed Test Template, Test Cases and Organized process for UAT team in an Agile Development Environment. • Created and Executed Positive and Negative test cases. • Executed Automated Scripts in QTP to carry out Functional and Regression testing. • Reviewed the test results and identified the cause of failure to report to the developers. • Maintained documentation of test results to assist in debugging and modification of the software, based on Requirements. • Reproduced Bugs detected in field, identified and linked bugs to associated stories in JIRA. • Created weekly status report, BUG Report and project estimation document. Show less



Gerber Life Insurance Inc.

• White Plains, NY

• QA Engineer

  • Nov 2013 - Mar 2016

  • Reviewed Use Case, Wireframes, Design Mocks, Business/System Requirements document with the Business and Development teams to understand the architecture and functionality of the application. • Participated in Walkthrough meetings with Team lead, System Analyst, Project Coordinator and the Development team to discuss the outstanding defects and scope change requests. • Was involved with Verification and Validation of the project. • Developed Test documents (Test Plan, Test Cases, Test Data, Test Scripts, Test Reports, Bug Reports). • Executed and managed Requirements, Test Plan, Test Cases using HP Quality Center. • Developed Test Scenarios with Test Data to support Test Objectives. • Worked in Agile Development environment and interacted with PM, Developers, Business Analyst, Other QA Members in daily stand-ups • Performed Black box testing, Functional testing, Back-end testing, System Testing, Exploratory testing, User Acceptance and Regression Testing. • Performed Browser Compatibility and Cross platform testing. • Executed test cases manually on Android, iPhone and Blackberry Mobile and Tablets, compared & analyzed actual test results with expected results and reported all deviations to the appropriate individual(s) for resolution. • Was reporting, tracking and verifying bug/defects using Bug reporting tool HP QC. • Developed Test Execution Matrices during the test cycle. • Generated Test data for various types of testing like valid/invalid data and compared with expected output. • Performed back-end or database validations using SQL Queries/statements against Databases. • Worked with Developers, Business and Release managers to discuss ways to fix the defects. • Used JIRA for Release Managements and bug tracking • Designed automated testing of Functions and Regression Tests using Quick Test Pro. • Executed Automation Test Scripts using HP QTP and reported defects. Show less



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Software QA Engineer

  • May 2011 - Oct 2013

  • Analyzed and reviewed the software requirements, functional specifications and design documents. • Developed and Managed requirements, test cases and test scripts using Quality Center. • Performed manual tests, verified results with expected results for different portals and modules. • Developed Test Scenarios, Test Cases, Test Data and Test Matirx • Executed Test Cases by comparing expected with actual results and logged defects for failed steps. • Reviewed and updated Requirements Traceability Matrices (RTM) that satisfy all required project’s test conditions. • Worked with the QA Manager in developing Responsibility Matrices for the Team Members periodically. • Executed Test cases and participated actively in smoke testing, system testing, functional testing, GUI testing, end to end testing and regression testing for the Web Based application as well as the Windows based application. • Worked with Business Analysts, developers and users of the application to resolve usability issues during UAT. • Coordinated with onsite and offshore team during validation process to ensure test coverage, testing activities, updating test documents, giving demos and resolve any testing or application related issues. • Analyzed results, reported defects and produced different kinds of reports using JIRA and Quality Center • Communicated defects encountered during regression test and followed-up with developers until all issues were resolved. • Involved in preparing timely test reports and status update documents. • Responsible for creating automation script with QTP using VB Script for conducting functional and regression testing on various projects. • Enhanced script by inserting checkpoints for checking objects, pages, text & tables in the website using QTP. • Executed Regression test suite on each build and for different states using QTP. • Performed Back-end Testing by extensively using SQL queries to verify the data. Show less



NYPHP (New York Presbyterian Community Health Plan)

• New York, NY

• Test Engineer

  • Jan 2010 - May 2011