Experience

University of Ottawa

• Examination Proctor

  • Sep 2015 - Present

  Proctored for the Faculty of medicine and the Faculty of Law- Exam supervision- Material Management - Distributions of Tests/Exams



Sysco

• Sales Stock Associate

  • May 2017 - Jan 2018

  - Unloaded and unpacked deliveries of merchandise- Organized merchandise in the stockroom and stocking shelves on the sales floor. - Labelled store merchandise- Greeted customers including answering phones and directing customers inquiries to the appropriate party.- Handled cash transactions - Answered routine billing questions/issues from customers.- Received and processed all payments according to standard procedures.



Iron Horse Security

• Security Guard

  • May 2017 - Nov 2017

  - Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.- Answer alarms and investigate disturbances.- Monitor and authorize entrance and departure of employees, visitors, and other persons - Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.- Call police or fire departments in cases of… - Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.- Answer alarms and investigate disturbances.- Monitor and authorize entrance and departure of employees, visitors, and other persons - Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.- Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.- Answer telephone calls to take messages, answer questions, and provide information during non-business hours. Show more Show less



Capital Security

• Security Guard

  • May 2017 - Jul 2017

  - Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.- Monitored surveillance cameras, access control management- Written reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.- Callled police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.



Elemental Data Collection Inc.

• Market Research Interviewer

  • May 2015 - Jan 2017

  - Coordinated telephone interviews in both English and French- Studied project specifications - Maintained company dialing standards- Exercised courtesy and professionalism to all respondents- Acquired proficiency at refusal conversions



TDL Canada

• Helpdesk Analyst

  • Aug 2014 - Apr 2015

  - Identified and troubleshooted PC hardware and software issues- Troubleshooted LAN connectivity issues- Supporting users in an Active Directory environment- Used and supported MS Outlook with MS Exchange- Provided technical support as part of a corporate or government IT department- Knowledge of TCP and IP networking concepts- As a technical liaison, responsible for providing troubleshooting and repairing technical support to 300 employees and consultants- Assessed,… - Identified and troubleshooted PC hardware and software issues- Troubleshooted LAN connectivity issues- Supporting users in an Active Directory environment- Used and supported MS Outlook with MS Exchange- Provided technical support as part of a corporate or government IT department- Knowledge of TCP and IP networking concepts- As a technical liaison, responsible for providing troubleshooting and repairing technical support to 300 employees and consultants- Assessed, assigned severity, and responded to situations where standard procedures have failed in isolating or fixing problems bringing them to rapid resolution or escalation of more than 15 tickets daily. Show more Show less



Opinion Search

• Market Research Interviewer

  • Jun 2013 - May 2014

  - Administered telephone interviews in both English and French- Studied project specifications - Maintained company dialing standards- Acquired proficiency at refusal conversions - Achieved high productivity rates for completing quotas in a timely matter