Experience

Gulf Bank

• Kuwait
• Banking
• 700 & Above Employee

• Senior customer service represintative

  • Jul 2009 - Present

• Senior Customer Service Representative

  • Jan 2009 - Present

  senior customer service representativeJune 2009Gulf Bank of Kuwait - Kuwait, Mubarak AlkabeerOpened new customer accounts, including checking, savings and lines of credit.Managed opening and closing times for the main branch.Assembled in-store marketing displays.Processed cash withdrawals.Trained employees on cash drawer operation.Examined checks for identification and endorsement.Entered member transaction data into the online banking software.Reported daily averages and shortages to the operations department.Supplied tellers with coin and currency as needed.Maintained confidentiality of bank records and client information.Directed specific questions to appropriate branch personnel.Delivered prompt, accurate and excellent customer service.Scheduled staffing for multiple branch locations.Balanced daily cash deposits and bank vault inventory with a zero error rate.