Experience

First Info Group

• United Arab Emirates
• Computer and Network Security
• 1 - 100 Employee

• Chief Operating Officer, MENA

  • Nov 2013 - Present

  Lead and manage the profitable development of the Business in FIS offices across the region to ensure it achieves its objectives and capture all opportunities for profitable growth; develop an effective working relationship with the steak-holders.Provide the vision, leadership and strategic direction that the business needs to achieve its goals, and collaborate with the management team to execute the goals and achieve the mission and vision of the organisation.Building a strong winning culture, leading change and building capability in the organization; as well as, managing relationships across the region.Responsible for all operational activities, organization and market growth. The scope of the role encompasses supply chain forecasting to selling and distribution; finance P&L, infrastructure development, integration of businesses and organization development.Making recommendations on long-term strategies for business growth.

• Country Manager & Regional HR Director

  • May 2012 - Nov 2013



Omantel

• Oman
• Telecommunications
• 700 & Above Employee

• Senior Manager, Training & Development - Employee Relationship HR

  • Jun 2008 - Apr 2012

  Learning & Career DevelopmentEmployee Relations & HR Management SystemsDesign and implement HR Manuals, Processes & procedures.Insure that all HR procedures are integrated with the organization rules and regulations.Provide ongoing coaching, guidance and direction to the management team and employees tomaintain a high level of motivation and productivity.Liaise with governmental entities for legal and workforce issues; work to improve all policies,staying up to date in market trends.Manage HR Management Systems and enhance the systems integration to meet the organizationsstrategies.Formulate development interventions for building leadership capabilities Develop annual training master plan and budget after understanding training and developmentrequirements of various Business units.Design, develop and monitor career development programs aligned to organization’s vision andbusiness plans.Work to improve the efficiency of Omantel Training Center by implementing strategies that copewith the organization vision.Setting up organizational structure and defining the role of various teams;mprove internal facilitators and partner with external institutes for organizing programs thatupgrade knowledge, skills and competencies.

• Section Head, Recruitment & Manpower Planning

  • Jan 2007 - May 2008

• Team leader, Customer Service & Marketing Dev.

  • Jun 2005 - Jan 2007



Omantel

• Oman
• Telecommunications
• 700 & Above Employee

• Learning And Development Specialist

  • Oct 2001 - May 2004



Omantel

• Oman
• Telecommunications
• 700 & Above Employee

• Telecommunications Technician

  • Jan 1990 - Dec 1996