Experience

Innovation Technology By Design

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Junior System Administrator

  • Jul 2022 - Present

  Managing back ups for MSPs. L1 troubleshooting in backup issues. Managing back ups for MSPs. L1 troubleshooting in backup issues.



Tech Mahindra

• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Associate

  • Mar 2020 - Jul 2022

  • Service Assurance Center of Excellence (Wire-line) • Working as Critical Issue Resolution Manager in the wire-line based project. • Handling the troubleshooting with team. • Acting as a mediator between the network team and the business clients. • Responsible to maintain hourly reports of the received escalations and share them with Client. • Responsible for maintaining and representing data to the leadership on daily basis. • Segregation of the assigned workflow according to the priority within the available leadership. Show less



LeadsArk

• India
• Professional Training and Coaching
• 300 - 400 Employee

• Affiliate Marketing Specialist

  • Nov 2020 - May 2022

  I started affiliate marketing in November, 2020 and took this as a source of my passive income. After witnessing my first sales, i believed that it is very much possible to spread education, market a brand/create successful organic leads and earn huge profits on a very low investment cost. I realised that making money on an online platform is fun and less time consuming. In order to cater my needs and have a financial freedom, i spend 30 minutes everyday on social media and make 5k per week. it is fun to socialize and share business with new people. People are excited to know more about a new startup with super low investment. "Opportunity is missed by most people because it is dressed in overalls and looks like hard work. – Thomas Edison" Show less



Eclerx Services Pvt Limited, Mumbai

• India
• Consumer Services
• 1 - 100 Employee

• Analyst

  • Nov 2018 - Jun 2019

  • Technical support to US based customers in ATR process. • Troubleshooting of cable boxes legacy, device cable connection check, input change and box power cycle • Internet troubleshooting for slow connection issues, wifi range & connectivity issues, no internet connection issue and router troubleshooting. • Main line coax cable check, splitter check. • Troubleshooting telephone, base powercycle and cable check. • Technical support to US based customers in ATR process. • Troubleshooting of cable boxes legacy, device cable connection check, input change and box power cycle • Internet troubleshooting for slow connection issues, wifi range & connectivity issues, no internet connection issue and router troubleshooting. • Main line coax cable check, splitter check. • Troubleshooting telephone, base powercycle and cable check.



Build deva pvt ltd

• Bilaspur, Chhattisgarh, India

• Marketing Executive

  • Jun 2016 - Aug 2018

  • Generation of client leads. • Facilitate negotiation between buyers and sellers. • Show properties to potential customers. • Develope and improve marketing strategies. • Develope new marketing initiatives. • Counsel clients on market conditions and price. • Assisting the customers for legal formalities and other documents. • Review and submit daily report of the client response and follow up. • Generation of client leads. • Facilitate negotiation between buyers and sellers. • Show properties to potential customers. • Develope and improve marketing strategies. • Develope new marketing initiatives. • Counsel clients on market conditions and price. • Assisting the customers for legal formalities and other documents. • Review and submit daily report of the client response and follow up.