Technical Services Consultant

• Nov 2020 - Present

Business Analyst

• Dec 2017 - Nov 2020

• Assisting with designing a business case and eliciting requirements from stakeholders.• Translating, simplifying and prioritising requirements for the development team.• Design and review of test cases.• Managing UAT with business stakeholders.• Managing process change requests, project scope, acceptance, installation anddeployment.• Communicating process change to the business.• Assisting in updating policies, procedures and training material.• Experience in working with distributed teams across different time zones. Show less

Software Development Coordinator/ Scrum Master

• Apr 2014 - Dec 2017

• Collaborate with Program manager, stakeholders and development team to ensure a shared understanding of product requirements and acceptance criteria.• Analyse and translate requirements into user stories, UI wire frames, functional specs using tools such as Confluence, JIRA, VSTS, Lucid charts, Balsamiq, Viso• Participate in and facilitate agile ceremonies (SCRUM) - Sprint Planning and Retrospectives meetings• Manage and prioritise product backlog items using JIRA and VSTS• Create test plans, test case, perform final stage QA testing and facilitate UAT• Assist in deployment of releases in live production environment and ensure the technical quality of the delivered software• Troubleshoot client issues related with Law In Order's in-house applications• Handle multiple project responsibilities simultaneously, prioritize work and resolve technical emergencies as they occur• Involved in recruitment process of new team of developers and testers• Maintaining source code repositories (SVN, Git hub) and Development environments Show less

Project Manager

• Dec 2010 - Feb 2014

• Managing team of 20+ members including developer and testers• Communicated with clients for requirement analysis, progress review, code review and prototype review• Prepared requirement documents & design documents• Involved in tasks break down, identified project dependencies, critical path and calculated the timeline• Executed project plans and release milestones• Delegated tasks and responsibilities to team of Software Developers & Quality Control Engineers

Asst. Project Manager

• Oct 2009 - Nov 2010

• Managed team of 12 members• Interacted with clients for requirement analysis, progress review, code review and prototype review• Delegated task and responsibilities, tracked project milestones & deliverable, deliver progress report • Assisted in database structure design based on client’s feedback, provided database queries needed for the report generation

Software Development Team Lead

• Aug 2005 - Jun 2007

• Lead a team of 7 members• Analysis and design of the database in Oracle, MySQL• Developed the Administration module, Transaction module in Java• Developed the integrated viewer using JAI (Java Advanced Imaging)• Indexed the contents of the file using Apache lucene to perform full text search• Conducted presentations, product Demo & training at various organizations such as banks, telecoms, government o& non-government organization• Analyzed the business processes of the organizations and translated them into the application for execution of their process Show less

Sn. Software Programmer

• Oct 2004 - Sep 2005

• Designed the database in MySQL, Oracle• Developed the transaction module in Java, implemented Unicode• Conducted Training • Maintained Technical Documentation

Software Programmer

• Jul 2002 - Aug 2004

• Designed reports in Oracle Report Builder • Developed modules in Java • Maintained Technical Documentation • Prepared Test cases and test modules • Designed reports in Oracle Report Builder • Developed modules in Java • Maintained Technical Documentation • Prepared Test cases and test modules