Experience

Replicon

• Canada
• Software Development
• 700 & Above Employee

• Product Trainer

  • Apr 2023 - Present

  Employees Training Employees Training



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Assistant Manager Training Development

  • Nov 2022 - Apr 2023

  Seasoned professional with 5 years of experience. Expert in Training Need Analysis,Training Delivery,Content Development,Leadership Training,Customer Service Training. I have successfully delivered many client projects. Handling a team of 7 Trainers currently.

• Corporate Trainer

  • Jan 2018 - Nov 2022

  * To handle all the client critical projects and provide the end to end delivery.* To train the New employees on product. * To handle the BQ of the LOB assigned. * Currently handling 4 LOB's. * To cross train the employees. * Working for Uber Process. 2018 - 2020 Process - Virgin Media * Worked a Senior Analyst. * To Support the Virgin Media ( UK ) customer regarding their broadband and T.V issues. * Handled complaint calls. * Supported New employees with the product for 8 months. Show less



Genpact

• United States
• Business Consulting and Services
• 700 & Above Employee

• Finance Analyst

  • Jun 2016 - Nov 2017

  * Worked in a B2B process. * To handle order to cash process. * Maintain the receivables. * Portfolio of 260 retailers. * Worked in US process * Worked in a B2B process. * To handle order to cash process. * Maintain the receivables. * Portfolio of 260 retailers. * Worked in US process