Experience

Riya Travel & Tours Inc.

• United States
• Travel Arrangements
• 100 - 200 Employee

• Senior Travel Consultant

  • Jan 2022 - Present

  • Answering calls & respond to emails of B2B agents, queries such as reservations, SSR updation, reissue, cancellation. • Currently handling NDC bookings for B2B agents & Corporate clients for fare quotation, fare rules, PNR blocking, SSR updation, issuance, reissuance & cancellation. • Keeping a thorough update of Airlines about their rules & regulation, fare types & other industry requirements. • Also performing as Team player within department for handling Ticketing & reissuance on GDS (Amadeus & Galileo) • Well known with LCC Carrier booking portals & their reservation, reissue & cancellation procedures. Show less


GC International
• 1 - 100 Employee
• Travel Consultant

  • Mar 2021 - Dec 2022
• Travel Consultant

  • Dec 2018 - Dec 2020

  • Quoting and booking hotels for TCS associates for USsector. • Reconfirming booking and processing payment as per hotelrequirement. • Handling escalations received fromcorporate. • Negotiating rates for bulk & loyaltybookings. • Quoting and booking hotels for TCS associates for USsector. • Reconfirming booking and processing payment as per hotelrequirement. • Handling escalations received fromcorporate. • Negotiating rates for bulk & loyaltybookings.