Business Development Manager - Data Services, IT Services

• Nov 2018 - Present

Project Leader / Advisor

• Jan 2023 - Present

Account Manager

• Jun 2018 - Nov 2018

Global Business Solutions - Sr. Client Partner Executive

• Apr 2016 - Jun 2018

Responsible for full P&L and Growth Strategy across all accountsManage all relationships Global Delivery Business Development in new Markets

Client Partner / Business Development

• Oct 2014 - Apr 2016

- Strategy and Management of Account growth, Revenue Generation and Client Relationships- Build relationships with existing clients to ensure that they are engaged and getting the most value from our services- Proactively work with clients to understand their current IT related business initiatives and align them to the appropriate solutions- Responsible for growing revenues from $600k to $5+ M - P&L management– sustain and grow business, client services, delivery and operations- Provide Project Management solutions for key on-going IT projects Show less

HR Business Analyst

• Mar 2014 - Oct 2014

• Responsible for conducting 40% of all IT and Engineering department hiring throughout the organization • Developed and managed all recruiting activities for the company by implementing innovative company-wide recruiting strategies, processes and procedures • Increased candidate flow by over 300% • Reduced overall CTF (Cycle Time to Fill) from 55 days to 35 days • Developed and strengthened relationships with key executives and hiring managers throughout the company • Successfully implemented a new applicant tracking system resulting in improved user and candidate experience • Updated and maintained all job board postings • Responsible for reference checking, employment verifications and assessment administration • Presented on-going HR and Recruitment updates to Senior Management and Executives • Conducted cost review and budgeting meetings • Introduced RFP proposals for Vendor Management Systems (VMS) • Evaluated efficiencies of VMS vs Corporate Recruitment efforts Show less

HR Business Analyst

• Aug 2013 - Mar 2014

• Conducted recruiting and staffing for 100+ resources in departments which included management, IT teams including full time part time associates • Built a robust recruitment process from receiving requirements from upper management to placement of candidates • Presented candidates, scheduled interviews, managed offer process through salary recommendations and extending offer • Planned and coordinated new hire orientation program for all 150 new employees • Coordinated on-boarding process of employment verification 1-9 forms and assisted with new hire paperwork • Performed pre-employment background checks and reference checks of potential candidates • Assisted HR generalist in processing and investigation of all employee workers’ compensation cases • Developed a complete database for all new 400 employees, for contact information and attendance system • Worked as a liaison between the IT department and project management team to analyze the CRM model for customer rewards program • Gathered requirements for applicant tracking system for job openings in all locations • Created business process models for job applicants for open positions • Performed elicitation with the marketing group to create requirements for community relations Show less

Head of Operations

• Jan 2011 - May 2013

- Delegated, and overseen: hiring, training, scheduling, payroll, and disciplinary action required in multiple dining facilities. Total employees reporting to me: 50 to 75 direct/indirect - Oversee all on boarding processes including: I-9 Employee Employment Verification, Federal W-2 and State Tax Forms, Student Employment eligibility and OSHA Regulations Training. - Supervised 20-25 students per shift in a dining facility to serve over 400+ customers per shift - Managed projects for continuous improvement of multiple dining facilities - Mentored and assimilate new student managers including hosting a week long training seminar on customer service, conflict resolution, leadership, safety and sanitation, and OSHA regulations. - Coordinated and conduct weekly meetings among student managers and upper management Show less