Experience

Haptik

• United States
• Software Development
• 300 - 400 Employee

• • Jan 2023 - Present

  Haptik is one of the world’s largest Conversational AI companies and a part of the Reliance Jio group. Having reached over 100 million devices, and processed over 3 billion conversations till date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience, while saving costs and increasing sales.Roles & Responsibilities :• Managing a team of BDRs for PAN India & tracking there day to day activity.• Effectively working on the strategy and getting it executed to ensure the team's productivity.• Tracking the team's performance through multiple parameters and preparing the analytics & presenting it to the management.• Responsible for driving Sales activities in SEA Market, especially in enterprise segments i.e Malaysia, Singapore.• Collaborate closely with the Sales team to plan and execute the processes with greater intensity, Effectiveness, and focus, which make Sales accountable.• Effectively forming Alliances / Partnerships with the 3rd party vendors across SEA Market.• Design, develop and implement the strategies pertaining to vertical-based & prospect-based Sales Development processes. Show less

• • Nov 2021 - Dec 2022

  Haptik is one of the world’s largest Conversational AI companies and a part of the Reliance Jio group. Having reached over 100 million devices, and processed over 3 billion conversations till date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience, while saving costs and increasing sales.Roles & Responsibilities :• Responsible for driving the Sales activities, especially in enterprise segments.• Collaborate closely with the Sales team to plan and execute the processes with greater intensity, Effectiveness, and focus, which make Sales accountable.• Effectively forming Alliances / Partnerships with the 3rd party vendors.• Design, develop and implement the strategies pertaining to Vertical Based Sales Development processes. Show less



Ameyo

• India
• Software Development
• 300 - 400 Employee

• • Apr 2021 - Oct 2021

  Roles & Responsibilities :• Responsible for driving the rapid scaling of inside sales/Sales activities, especially in enterprise segments.• Collaborate closely with Marketing and Sales team to plan and execute the processes with greater intensity, Effectiveness and focus, which make Sales accountable.• As a mentor I help my inside sales team with best of my knowledge.• As a part of pre-sales team regularly connect with clients to showcase Ameyo capabilities through product demo.• Design, develop and implement the strategies pertaining to Account Based Sales Development processes. Show less

• • Aug 2019 - Apr 2021

  Ameyo [A Flagship product of Drishti Soft Solutions] ​is one among the ​market leader in Omnichannel Customer Experience (CX) and Contact Center Technology. We have been working across the globe with more than ​2000 clients in different verticals, helping them streamline their customer engagements. Ameyo has ​consecutively been mentioned in​​ "2015, 2016 & 2017 Gartner Magic Quadrant" for Contact Center Infrastructure. Roles & Responsibilities : - Work towards materializing Lead Generation & Lead Qualification.- Assign leads to sales teams.- Coordinating meetings with clients and prospects.- Report creation from CRM data.- MIS on performance and sales related figures. Show less



Value Prospect

• India
• Market Research
• 1 - 100 Employee

• • Dec 2017 - Jul 2019

  Roles & Responsibilities :• Creating an inspiring team environment with an open communication culture.• Delegate tasks and set deadlines.• Analyze Consumer Demographics, Preferences, Needs, and Buying Habits.• Building Solid and Strategic Relationships With Business Leaders and Clients.• Developing Questionnaires and Discussion Guidelines.• Convert Findings Into Written Reports.• Managed Multiple Projects with Quick Turnaround.• Translate Insights into Actions to Support Company Initiatives.• Prepare and Present Results to Management and Clients. Show less

• • Aug 2017 - Nov 2017

  Roles & Responsibilites : -• Ensuring that staff are motivated, monitored and measured in line with company targets and performance standards.• Responsible for making sure that any gaps in performance or quality are quickly identified and addressed. • Producing accurate reports on team performance for senior managers.

• • Feb 2017 - Jul 2017

  Roles & Responsibilities :• Making outbound system research calls to companies across different geographies. • Communicating with top level IT executives in different industry verticals and taking their comment and perspectives. • Experience in inside sales lead generation for different IT products like End Point Security, Firewall , ERP (SAP , Infor) and other IT security solutions • Have leaded some projects where in responsibilities included making daily calling sheet, project performance report. Show less