Experience

Onward Technologies Limited

• India
• Software Development
• 700 & Above Employee

• Director - Recruitment

  • Aug 2022 - Present

• Deputy General Manager- Client Relations

  • Aug 2020 - Present

  • Overseeing a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. • Developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports.• Negotiate contracts and close agreements to maximize profits.• RFQ & RFP• Liaising with cross-functional internal teams for strategic plans and ensure KPIs are being met.• Ensuring the timely and successful delivery of solutions according to customer needs and objectives.• Handling onsite and offshore Client engagements.• Forecast and track key account metrics, payment collections & PO status.• Identify upsell, cross-sell, and renewal opportunities.• Gross Margin & Revenue target set as KRA. Show less

• Senior Manager-HR

  • Apr 2017 - Present

• AGM - Client Relations

  • Apr 2017 - Aug 2020



GGS Information Services

• United States
• Information Services
• 700 & Above Employee

• Project Manager

  • Sep 2014 - Apr 2017

  Profile: • Responsible for defining project scope, goals and deliverables in collaboration with the stakeholders. • Managing and leading the Project Team (Android and .Net Developers and Animation) • Recruiting project staff and consultants. • Responsible for establishing milestones and monitoring adherence to master plans schedules. • Communicate project expectations to management and team members in a timely clear fashion. • Liaise with Program manager and Client of the project on an ongoing basis. • Responsible for estimating the resources participants needed to achieve project goals. • Checking project progress toward meeting its objectives. • Determining the cause of deviations from the plan and take necessary actions to address the deviations. • Working closely with the Client to ensure the project meets business needs. • Initiating, deriving and put forth new ideas and concepts to the Client. • Preparing and maintaining necessary MIS reports and Client man-days billing details for the Project. • Implementation and delivering new requirements from the Client within the existing project scope. Achievements: • Received ICONIC AWARD of the year 2015. • Received appreciation from the client on delivering quality work for meeting stringent timeline. Show less



Kinetic PL

• Chennai Area, India

• HR Generalist

  • Sep 2009 - Aug 2014

  • Responsible for all human resource activities to include employment, compensation, benefits, and training and development. • Interview job applicants; review application/resume. • Prepare and maintain company salary structure, job documentation. • Prepare, process and distribute payroll. • Administer and explain benefits to employees, serve as liaison between employees and insurance carriers. • Maintain employee files and records in electronic and paper form • Provide support to employees in various HR related topics such as leaves, compensation etc. and resolve issues and problems Show less



Deutsche Bank Global Services

• Bangalore

• Process Supervisor – HR solutions

  • Jul 2007 - Jun 2009

  Profile: • Providing strategic complex inquiries about HR consultancy services related to the employment relationship covering aspects such as hiring process, payroll, company policy, benefits, training, data management, recruitment, international employee assignments and the transition of staff members into retirement to all Deutsche bank employees (APAC region- 16 countries). • Preparing Dash Boards reports and feedbacks for the team as part of Quality Initiatives for betterment of the process. • Conference calls with HR Service Delivery Heads, on improvising, impact planning & process implementation related to HR policies countrywide & covering activities for new hire, promotion, transfer, termination, contract extension, benefits mapping, leave adjustment, product update and escalation of pending unresolved employee queries. • Worked on HR applications such as HR Online (PeopleSoft 8.9), Performance Management Online tool, Oracle (Delphi), Siebel Employee Relationship Management tool, Group directory, db Learn, HR Access, db Intrajob & SAP. • Analyze the weak areas of the process and suggest process improvement, training plans for the team members. If required conduct trainings to ensure that all the team members are on the same page. • Driven projects and deliver process excellence, with productivity and quality improvements. Achievements: • Awarded the “Star of the month” May’08 in streamlining the process and minimizing system customization resulting in resolving all open issues and ensured a timely delivery of service to the employees. • Awarded the “Star of the month” Aug’08 in amending the workflow process in providing clarity in process maps. • Responsible for collating and generating performance reports for the team in terms of volume handled, resolution time, responses received from employee etc. Show less



Standard Chartered Scope International Pvt. Ltd.

• Chennai Area, India

• Senior Officer-Group Rewards (Performance & Compensation Review), Global HR

  • Apr 2005 - Jul 2007

  Profile: • Handling Performance Compensation for both Mid-Interim & Annual Reviews for all Standard Chartered Bank employees’s including Scope which includes base salary, reviewable allowance, bonus and shares. • SPOC for NEA & SEA region in terms of supporting, organizing and facilitating performance and reward leveling discussions. • Interaction’s with Country HR, Country Reward Managers & COEs regarding compensation reviews, maximizing the impact of the rewards spent in their respective countries & facilitate resolution of any disagreements. • Analysis on the overall spread of performance ratings for a team / department / business aligns with business performance and promotes differentiated reward decisions based on individual performance. • Discussions with Country MANCO and business management teams to determine the indicative ratings distribution based on overall performance comparing the same with market expectations. • Conducting 1 Rater and Performance Survey to all employees and doing a post leveling analysis for the same. Generating Promotion Letters along with 1 Rater based on their performance. • Worked on HR applications such as SAP, Peoplesoft(8.9). • Handling Employee issues relating to joining formalities, induction, coordinating of training programs, Employee movement (Transfer, Promotion, and Supervisor changes), Leave management, Employee Salary issues, preparation of payroll report, maintaining P-file for all Standard Chartered Bank employees (56 countries). • Exceeding in operations and an SME (in policy procedures of HR and in HR related applications) to conduct on job training for new joiners and also refresher training for existing team members to keep them updated on product knowledge and also floor walk to assist the team members. • • Acting as a Business Partner in providing solution on application or policy related queries to the employees of Standard Chartered. Show less



Net Vision Cybertech Pvt.Ltd

• Chennai Area, India

• Team Lead

  • Dec 2002 - Mar 2005

  Profile: • Managing a team of 20 - 40 Customer Support Executives to achieve the sales targets given to them every month. • Observation of team matrices like average calls with actual number of quality sales, quality checks, accent checks, target checks, attendance and discipline checks etc. • Coaching, mentoring and counseling team members regularly and consistently to enhance their performance. • Assessing performance of the team members and provide performance feedback to them on weekly basis. • Identifying the training needs of the team members and be partner to impart training through the support of training department. • Obtain feedback from customers and obtaining feedback from quality department to enhance quality rating of the team member in order to increase their productivity. • Planning workflow to ensure the maximum productivity. • Grooming the senior CSE for the next level for IJP. Show less



REVA Electrical Car Distributor

• Chennai Area, India

• Customer Support Executive

  • Jul 2002 - Dec 2002



Primary Care Diagnostics Pvt. Ltd

• Chennai Area, India

• Quality Control Officer

  • Nov 1998 - Jul 1999